Clinical Coordinator, Patient and Family Counselling Services - BC Cancer Vancouver

PHSA$109K — $135K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in a relevant social science field from an accredited program.
  • Five years of experience in a healthcare setting, including two years in an administrative role.
  • Eligible for registration with a designated professional regulatory body.
  • Comprehensive knowledge of the impacts of settler colonialism on Indigenous Peoples in health contexts.
  • Understanding of legislative obligations related to Indigenous rights and equity in healthcare.

Responsibilities

  • Implement and coordinate psychosocial oncology services at a regional level.
  • Provide clinical supervision and consultation for counseling staff.
  • Prepare work schedules and manage operational duties according to agreements.
  • Recruit staff and conduct performance evaluations.
  • Monitor and develop budgets for Patient and Family Counselling services.
  • Collaborate on developing evidence-based psychosocial practice standards and tools.
  • Maintain professional standards for training, quality, and patient care.

Benefits

  • Opportunity to work within a comprehensive and collaborative healthcare framework.
  • Engagement in continuous professional development in psychosocial oncology.
  • Involvement in meaningful work addressing health disparities for Indigenous populations.
  • Potential for networking with experts in the field of psychosocial care.
  • A supportive work environment that prioritizes mental health care and community engagement.
Full Job Description
Requisition number

202035E

Date posted

07/27/2026

Clinical Coordinator, Patient and Family Counselling ServicesBC Cancer
Vancouver, BC

The Clinical Coordinator, Patient and Family Counselling Services, reports to the Provincial Director of the Psychosocial Oncology Program and works in conjunction with the Provincial Director and the Regional Clinical Coordinators, in providing a province wide approach for clinical services, education, community engagement and research in psychosocial oncology. Develops evidence based practice and programs, and is involved in the planning, implementation and evaluation of clinical services in the regional program. Supervises Health Sciences Professional and provides clinical direction and evaluation of assigned staff. Performs clinical, educational, community engagement, research and administrative duties.

What you'll do
  • Implements and coordinates the psychosocial oncology program on a Regional level by developing annual goals and objectives in conjunction with Provincial Program priorities for the provision of services to patients and families.
  • Provides clinical supervision and consultation for Patient and Family Counselling staff.
  • Prepares work schedules and other operational duties, ensuring adherence to the appropriate collective agreement. Approves vacation and leave applications; approves time records for submission to payroll.
  • Recruits staff and conducts performance appraisals. In conjunction with the Provincial Director, Psychosocial Oncology Program and Human Resources staff, participates in progressive disciplinary action as required.
  • In conjunction with the Provincial Director, Psychosocial Oncology Program, develops and monitors the budget for Patient and Family Counselling
  • Collaborates with the Provincial Director and Regional Clinical Coordinators, Psychosocial Oncology Program in the development, implementation and communication of evidence based provincial psychosocial practice standards, guidelines and procedures and clinical tools,
  • Works in conjunction with the Provincial Director to develop and maintain centre professional standards regarding training, staff education, quality management, workload, patient care, and research.

What you bring

Qualifications:
  • Master's degree in a social sciences discipline relevant to the job from a recognized program, such as Social Work, Counselling Psychology, or Clinical Psychology
  • Five years of experience in a medical or interdisciplinary health care setting, including two years in an administrative/supervisory position, or an equivalent combination of education, training, and experience deemed appropriate by the Agency. A minimum of two (2) years experience in an oncology setting is preferred.
  • Eligible for registration with designated professional regulatory body or association.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Mental Health & Substance Use Services contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.

Core Competencies
  • Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
  • Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

You have:
  • Demonstrated interpersonal and communication skills necessary to establish effective liaison with members of the interdisciplinary team, the host hospital, community agencies and the public.
  • Demonstrated knowledge of community, social and health care programs.
  • Expertise in research design, statistics, psychosocial research methodologies and measurement
  • Demonstrated ability to use computerized systems and statistical software applications such as SPSS.
  • Demonstrated planning skills necessary to develop, manage and evaluate effective clinical programs.
  • Demonstrated leadership skills necessary to provide clinical direction and consultation to staff.
  • Ability to work independently and cooperatively as part of an interdisciplinary team.
  • Demonstrated ability to organize work, establish and meet priorities and be self-directed.
  • Physical ability to perform the duties of the position.
  • Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

Job Type: Temporary, Full-Time (Until February 1, 2027)Hourly Wage: $52.25 - $65.27 per hour.Location: 600 West 10th Avenue, Vancouver, V5Z 4E6
Applications will be accepted until position is filled.
Hours of Work:
Monday - Friday; 0830-1630
Requisition Number: 202035E

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full-time job offer with PHSA**

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected]

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