Clinical Care Coordinator (Medical Treatment Coordinator)

Wilhite Rose and Roberts PC

$80K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong clinical background (RN, LPN, NP, PA preferred)
  • Minimum 2 years in clinical healthcare or patient advocacy
  • Experience in personal injury or case management preferred
  • Demonstrated ability to navigate healthcare systems
  • Strong understanding of medical terminology and care coordination
  • Ability to manage multiple priorities in fast-paced environments
  • Proficiency with Microsoft Office and electronic medical records, Filevine preferred
  • Bilingual English/Spanish strongly preferred

Responsibilities

  • Serve as the clinical liaison for clients and legal teams
  • Assist clients with healthcare provider identification and appointment coordination
  • Help clients navigate healthcare obstacles affecting care continuity
  • Monitor treatment plans and client adherence to physician recommendations
  • Identify stalled treatments and escalate concerns to Case Managers and attorneys
  • Build relationships with healthcare providers and referral partners
  • Document treatment activities and client updates accurately

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Unlimited Time Off
  • Professional Development Opportunities
  • Dog-Friendly Campus
  • Supportive Team Environment
  • Career Growth and Advancement Opportunities
  • Onsite with hybrid flexibility
  • Friday Happy Hour
Full Job Description
Build your career with this newly developed role!!

What You'll Do

As the Clinical Care Coordinator, you will serve as the firm's clinical resource for clients receiving medical treatment during the Pre-Litigation process.
• Serve as the primary clinical liaison between clients, medical providers, and the legal team regarding treatment coordination and ongoing medical care.
Assist clients with identifying appropriate healthcare providers and coordinating medical appointments, specialist referrals, diagnostic testing, and follow-up treatment based on provider recommendations.
• Help clients navigate the healthcare system by identifying and addressing obstacles affecting continuity of care.
Monitor treatment plans, appointment attendance, treatment progression, physician recommendations, discharge status, and gaps in care.
Identify situations where treatment appears to have stalled, physician recommendations have not been followed, or additional medically appropriate evaluation may be warranted, and promptly escalate concerns to the assigned Case Manager and attorney for review.
Build and maintain strong professional relationships with healthcare providers, medical offices, imaging facilities, therapy providers, and referral partners.
Accurately document treatment activity, provider communications, client updates, and significant medical milestones within Filevine, Case Status, and other firm systems.

Compensation
  • Base Salary: $80-110k base

Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Unlimited Time Off - In your cover letter tell us your favorite vacation spot
  • Professional Development Opportunities
  • Dog-Friendly Campus
  • Supportive Team Environment
  • Career Growth and Advancement Opportunities
  • Onsite with hybrid flexibility
  • Friday Happy Hour

Your next great opportunity could start here!

Requirements

What You Bring
  • Strong clinical knowledge - RN, LPN, NP, PA preferred
  • Minimum of 2 years of clinical healthcare, care coordination, patient advocacy, or treatment coordination
  • Experience in personal injury, healthcare, insurance, case management, workers' compensation, or medical care coordination strongly preferred.
  • Demonstrated ability to help patients navigate healthcare systems, coordinate care, and remove barriers that impact treatment continuity and patient outcomes.
  • Strong understanding of medical terminology, treatment progression, diagnostic procedures, healthcare delivery systems, and continuity of care.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Proficiency with Microsoft Office Suite, provider portals, electronic medical records, and referral platforms.
  • Filevine and Case Status software experience preferred.
  • Bilingual English/Spanish strongly preferred .


You will only be a fit if you exemplify our Core Values:
  • Committed - fearless, driven, accountable, resilient
  • Mindful - prudent, critical thinking, results oriented problem solvers
  • Agile - continually improve, love to learn, flexible
  • Collaborative - kind, authentic, FUN, team player who loves to win


Salary Description

$80-110k

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