Position Summary

Department: OHC Eustis Emergency Services

Status: Variable Full-time (3 x 12 hour shifts a week)

Schedule: Night shift/ 7:00 PM - 7:00 AM

Title: Clinical Assistant Nurse Manager, Advanced Care

Orlando Health Emergency Room - Eustis
The Orlando Health Emergency Room - Eustis is a new, state-of-the-art freestanding emergency department located in Lake County, designed to expand access to high-quality emergency care for Eustis and surrounding communities. This 11,000-square-foot facility will provide comprehensive, full-service emergency care for both adult and pediatric patients and will be open 24/7.

The Orlando Health Emergency Room - Eustis will be located at the corner of Dillard Road and US Highway 441, with plans to open to patients this fall. The 11,000 square foot facility will offer:

• 10 exam rooms
• Dedicated trauma room for adult and pediatric patients
• Imaging and laboratory services
• Ambulance bay and convenient patient parking area

* Projected opening date in November 2026 *

Position Summary:

The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with the Department Nursing Operations Manager and the Assistant Nursing Operations Manager (ANOM); the CANM provides guidance, fosters collaboration, and is responsible for the unit's clinical operations including patient care assignments, customer experience, productivity, and quality outcomes in settings where patients have an advanced illness or injury that routinely requires timely, intense, and complex care to stabilize and support the patient's medical condition. These areas require a lower caregiver-to-patient ratio and highly trained team members with advanced skills.

Responsibilities

Essential Functions
• Exemplar of the mission, vision, and values of Orlando Health.
• Participates in shared leadership structure.
• Manages staffing assignments for oncoming and off going shifts, based on patient acuity and skill set of team members to ensure patient care needs are met.
• Coordinates patient flow by working directly with the Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expected outcomes.
• Monitors overall status of patients within area of responsibility and closely monitors status of seriously ill patients.
• Coordinates and/or participates in the delivery of patient care ensuring compliance with physician orders and established policies, procedures, and standards of practice.
• Serves as a resource supporting frontline team members and providers as appropriate.
• Supports clinical collaboration focusing on expected patient length of stay.
• Performs direct patient care activities as required to meet operational needs.
• Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating and responding to patient/family and physician complaints.
• Participates in and/or leads safety huddles.
• Embraces, communicates, and promotes change and problem solving.
• Assesses equipment needs to ensure staff have the needed equipment for patient care, and they can appropriately utilize
equipment.
• Supports and sustains all leader-driven initiatives.
• Assists with retention strategies for new team members that fosters a best place to work environment.
• Maintains a regulatory ready environment of care.
• Ensures the appropriate allocation/adjustment of staff, assignment of meal breaks, relief of team members as indicated, etc.
• Utilizes effective fiscal management skills and financial resources with decision-making.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other
federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
Leadership
• Supports strategic imperatives by attending leadership huddles, assisting in new nursing/clinical initiatives, and fostering positive multidisciplinary partnerships through collegial collaboration.
• Serves as a coach and mentor for the nursing team.
• Expresses ideas clearly and effectively in verbal and written communication to team members and groups.

Fosters diversity, equity, and inclusion.
• Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.

Appropriate Clinical Practice Knowledge
• Performance supports the Professional Practice Model.
• Superior clinical and critical thinking skills for assigned unit/department.
• Clinical expert and liaison ensuring care is provided congruent with Orlando Health policies and procedures.

Performance/Quality Improvement
• Participates in the collection of unit/department information via audits to identify opportunities for improvement
and trends.
• Promotes high-quality nursing practice supported by evidence base practice, research, organization, and national standards.

Qualifications

Education/Training
• Bachelor of Science in Nursing Degree (BSN) preferred.

Licensure/Certification
• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• Certification in area of expertise; preferred.
• May require one or more of the following certifications based on the assigned patient population:
o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Resuscitation Program (NRP)
o Trauma Nurse Core Course (TNCC)

Experience
A minimum of one year of experience as a Registered Nurse; acute care setting preferred.

**** ED EXPERIENCE PREFERRED ****