Under general direction of the VP of Applications and Digital Product Development, the Director of Clinical Applications is responsible for leading the strategy, implementation, optimization, and support of the Epic electronic health record (EHR) and other clinical and revenue cycle applications, services, resources, reports and integrated applications across Mosaic Life Care. This role ensures that clinical technologies align with organizational goals and drive improved outcomes, end user experience, and operational efficiency. The Director works closely with clinical, financial, and operational stakeholders to support the delivery of high-quality, patient-centered care through well-governed, integrated, and innovative applications solutions. The Director contributes to application governance, change control processes, optimization initiatives, and value realization strategies that enhance the effectiveness of care delivery and revenue integrity. The Director oversees teams responsible for clinical and revenue cycle applications, ensuring the design, maintenance, and performance of these systems meet the needs of users and support enterprise growth and transformation. Responsibilities 37Drive alignment of the clinical and revenue cycle systems with the applications strategy, roadmap, and broader organizational goals and objectives.37Collaborate with clinical and operational leadership to identify and deliver technology solutions that improve patient care, financial performance, and caregiver experience.37Participate in enterprise IT governance, including Epic Change Control, to ensure coordinated planning, prioritization, and communication of initiatives. Represent clinical and revenue cycle applications in governance forums, steering committees, and strategic planning.37Identify areas of inefficiency or underutilization within active application portfolio and drive optimization strategies (ex. Epic Gold Stars, Honor Roll, etc.) to maximize value from for improved caregiver and/or patient experience, quality, and/or financial performance. Assess and adopt Epic features, emerging technologies, and industry best practices to continuously improve performance and value realization.37Lead and develop multiple applications teams responsible for configuration, support, and enhancement of Epic and other clinical and revenue cycle systems to ensure business standards and service levels are met.37Establish team goals, metrics, and performance expectations for teams within areas of responsibility, ensuring alignment to department priorities.37Provide regular coaching, feedback, and development planning for team members to foster growth and accountability.37Ensure project timelines, deliverables, and budgets are effectively managed across initiatives.37Oversee the design, build, testing, implementation, and ongoing maintenance of Epic and other clinical and revenue cycle systems.37Manage the full application lifecycle including upgrades, enhancements, and system integrations. Ensure application documentation, compliance standards, and data governance policies are upheld.37Serve as a trusted partner to clinicians, operational leaders, and IT peers in advancing strategic and operational goals and objectives.37Lead or support service delivery including cross-functional projects, process improvement initiatives, and system standardization efforts and ensure business standards are achieved, as well as identifying cross-functional impacts and areas of potential risk management.37Facilitate communication and change management strategies that promote adoption, collaboration, and system-wide alignment. Education 37Bachelor's Degree - in field of computer science or related field, information systems, health informatics, or a related field or equivalent experience - Required Work Experience 375 Years - Progressive experience supporting Epic applications - Required 37Proven success in leading application teams within a complex healthcare setting - Required 37Experience with systems design and development from business requirements analysis through to day-to-day management. Good understanding of computer systems - Required 37Proven experience in IT planning, organization, and development, including budget development and accountability - Preferred 37Organizational skills, along with attention to detail, and the ability to achieve deadlines in a complex, dynamic environment - Preferred 37Substantial exposure to enterprise software applications and outsourced systems, including cloud based applications/systems - Preferred 37Proven leadership ability and ability to set and manage priorities judiciously - Preferred 37Positive service-oriented interpersonal and communication skills - Preferred 37Ability to motivate in a team-oriented, collaborative environment with satisfaction in helping others become more effective - Preferred Licenses and Certifications 37 Upon Hire Travel Requirements 37 Travel to off-site locations may be required. - Required Qualifications Skills and Abilities Essential Technical/Motor Skills 37Must be technologically adept and possess exceptionally good computer skills. Interpersonal Skills 37Well-rounded communication skills both in written and verbal form. This includes effective communications with both senior leadership and other leaders regarding business and technical matters. The clarity of these communications will determine how effectively tasks are executed in the IT department. 37Ability to work with peers at all levels of management in establishing and executing strategies for the process improvement and system selection, installation and implementation of computer based systems. 37Strong leadership skills, having an ability to influence a cross-functional group towards a unified direction. 37Must be a people person who inspires trust and confidence in others. Essential Physical Requirements 37Ability to work at a desk for a major part of the workday using an online computer terminal and/or a personal computer and a telephone. 37Ability to manipulate manuals, printed output, memos, periodicals, mail, and written requests. 37Ability to attend meetings at sites other than the normal workplace (on a different floor or in a different building). Essential Mental Abilities 37Must possess the ability to solve problems using a high degree of logical thought process. 37Ability to make independent decisions based on the interpretation, analysis and evaluation of changing data and conditions. 37Also must be able to work on several tasks concurrently with great emphasis on the retention of details. 37Demonstrates a high degree of stress tolerance. Essential Sensory Requirements 37Visual skill required to read technical documentation. 37Must be able to see indicator lights or digital displays on devices. 37Ability to hear a telephone conversation when responding to computer problems, giving technical guidance, and when talking to vendors. Exposure to Hazards 37Physical hazard of electrical shock is present when working with electrically powered devices. 37The job carries a high degree of stress stemming from the need to meet demands and provide a customer-oriented service to the end users. Other Skills and Abilities 37Demonstrates the ability to function in a leadership role and to accept a great deal of responsibility. 37Demonstrates a high degree of self-motivation and self-confidence resulting in the ability to make decisions and to react to changing situations.