Clinical Account Manager - Phoenix, AZ

Route 92 Medical

$90K — $110K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Located in or willing to relocate to Phoenix metro area.
  • Flexible and adaptable in a fast-paced environment.
  • Strong communication skills to convey clinical information effectively.
  • Familiarity with the clinical environment and products in the neurovascular market.
  • Experience delivering public presentations.
  • Strategic thinker and self-starter able to create value in their role.
  • Customer-focused with strong listening skills.
  • Availability for over 50% travel.

Responsibilities

  • Plan and coordinate activities to support product use in assigned accounts.
  • Promote safe and effective use of Route 92 technology through case coverage and demonstrations.
  • Coordinate training and customer education for accounts in the designated geography.
  • Collaborate with Territory Managers to enhance product advocacy and adoption.
  • Support service activities that underpin the sales process.
  • Work with internal teams to strengthen customer relationships.
  • Gather marketplace information to monitor competition and recommend product adjustments.
  • Maintain and enhance professional knowledge through education and networking.

Benefits

  • Competitive base pay plus quarterly sales bonus.
  • Comprehensive healthcare benefits starting from day one, including Medical, Dental, and Vision.
  • Generous paid time off with 16 paid holidays, plus a summer recharge week.
  • 12 weeks of paid parental leave available after 90 days of employment.
  • Monthly cell phone stipend.
Full Job Description
Purpose of Job:

Route 92 is seeking a Clinical Account Manager in our South West Territoryto accelerate adoption of our technology by building clinical and technical customer advocacy. Our company growth is driven by the conviction that the Route 92 Team and technology are truly differentiated in the market. Through close collaboration with our healthcare partners, we are committed to improving outcomes for stroke patients. We are looking for people passionate about innovative, disruptive technology and exceptional service to join our team. This person will reside in Phoenix area but covers Phoenix, Tucson, Las Vegas and New Mexico.

Responsibilities:
  • Plans, directs and coordinates activities to drive support of product use within a designated geography or list of accounts
  • Promotes safe and effective use of Route 92 technology to include case coverage and product demonstration
  • Coordinates training activities for accounts within the designated geography to include onsite customer education and in-servicing
  • Collaborates with Territory Managers within each territory to drive Route 92 product adoption and advocacy
  • Has responsibility for service activities in support of sales process
  • Collaborates internally with the team to continually strengthen the culture and enhance customer relationships
  • Monitors competition by gathering current marketplace information on pricing, existing and new products & sales strategies
  • Recommends changes in products, services, and policy by evaluating results and competitive developments
  • Maintains professional and technical knowledge by on-the-job training, attending educational workshops, reviewing professional publications, establishing personal networks and by participating in professional societies


Skills for Success:
  • Candidate must be located in Phoenix or relocating to the Phoenix metro prior to offer.
  • Flexible, able to pivot in fast-paced environment
  • Strong communicator with ability to digest and communicate clinical information and report out to colleagues
  • Demonstrated understanding of clinical environment, products, and players in the neurovascular market
  • Public presentation experience
  • Strategic thinker who takes initiative, self-starter, and builds own value within role
  • Active listener with customer focus
  • 50%+ ability to travel


Required Education:
  • A minimum of an associates degree in a clinical field or equivalent

Required Experience:
  • Minimum of 3 years of hospital based clinical experience
  • A minimum of 3 years catheter experience ideally in the neurovascular space or equivalent
  • Neurovascular experience is preferred
  • 2 years industry experience preferred


Benefits & Perks
  • Competitive base pay plus quarterly sales bonus
  • Comprehensive healthcare benefits are effective day one! R92M offers generous benefit options, including Medical, Dental, Vision, Life Insurance, FSA, HSA, Short-term and Long-term disability, Critical Illness Insurance, and Accident Insurance.
  • Generous paid time off and 16 paid holidays, including a company-wide summer recharge week in July
  • 12 weeks of paid parental leave for employees after 90 days of employment
  • Monthly cell phone stipend


The actual base pay is dependent on several factors, including, but not limited to, work experience, market data, skills, geographic location, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity.

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