Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred
• 3-5+ years of healthcare management experience, preferably in a clinic or residency setting
• Strong leadership, communication, and organizational skills
• Experience with budgeting, financial management, and operational planning
• Knowledge of healthcare regulations, billing practices, and compliance standards
• Ability to manage multiple sites and adapt to varying operational needs
• Proficiency with electronic medical records (EMR) systems and practice management software

Responsibilities

• Manage the daily operations of assigned practice sites to ensure efficient, high-quality patient care and service delivery
• Serve as a liaison between practice physicians and office staff, as well as between the practice and other clinical and administrative departments
• Partner with physicians and leadership to develop and implement growth strategies and business plans
• Support financial performance, including budgeting, forecasting, and achievement of business goals
• Ensure appropriate staffing levels aligned with provider schedules and patient demand
• Assist in the development and implementation of physician compensation structures as needed
• Oversee billing and collections processes to ensure accuracy and timeliness
• Manage all aspects of practice operations, including services, policies, workflow optimization, staff development, and patient flow
• Lead staff relations efforts, including performance management, employee engagement, conflict resolution, and team development
• Oversee scheduling, recruitment, onboarding, and payroll processes
• Monitor budgets, ensure regulatory compliance, and manage contracts and vendor relationships
• Assess quality of care and coordinate patient services in collaboration with patients, staff, physicians, and external providers

Benefits

• Split schedule between South Lyon and Southfield clinic locations (approximately 50/50)
• Standard business hours with occasional flexibility based on operational needs