Clinic Manager

Passion Dental Group, Inc.

$75K — $90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of dental clinic management experience
  • Strong leadership experience in coaching and team development
  • Solid understanding of dental billing and insurance systems
  • Excellent organizational, communication, and problem-solving skills
  • Strong business acumen with a focus on performance metrics
  • Experience in fast-paced, evolving environments
  • Proactive, hands-on leadership style with a growth mindset
  • Flexibility for a 7-day, extended-hours operation

Responsibilities

  • Build and optimize clinic systems and workflows
  • Recruit and develop a high-performing clinic team
  • Manage day-to-day clinic operations with emphasis on culture
  • Oversee billing, collections, and financial accuracy
  • Monitor clinic KPIs and productivity metrics
  • Lead by example in delivering outstanding patient experiences
  • Support local marketing and community engagement efforts

Benefits

  • Opportunity to build and shape a new dental clinic
  • Hands-on training at established sister clinics
  • Involvement in both operational and cultural leadership from day one
  • Collaboration with regional leadership for growth strategies
  • Focus on creating a positive and patient-focused environment
Full Job Description
We're Hiring: Clinic Manager

This isn't just another clinic leadership role - it's a chance to build something from the ground up.

We're launching a brand-new Anytime Dental Clinic in Mississauga, ON, and we're looking for a driven, experienced Clinic Manager who's ready to take ownership, lead a team, and help shape the success and culture of a new practice from day one.

If you thrive in fast-paced, entrepreneurial environments and are excited by growth, leadership, and building high-performing teams, this opportunity was built for you.

Role Details

Location: Mississauga, ON (in-clinic leadership role)
Schedule: Full-time | 44 hours/week
(Clinic operates 7 days/week with extended hours; schedule coordinated with Regional Leadership)
Compensation: $75,000 - $90,000 annually based on experience

As Clinic Manager, you'll play a key role in launching and growing one of our newest Anytime Dental Clinics. This is a unique opportunity for a strong operational leader who wants to make a meaningful impact, help build clinic culture from the beginning, and grow alongside a rapidly expanding organization.

As part of our leadership onboarding philosophy, training may include time spent at one of our established sister clinics to gain hands-on exposure to our operations, workflows, systems, and patient experience model before transitioning fully into your clinic leadership role.

What You'll Do

You'll serve as the operational and cultural leader of the clinic, responsible for driving both team success and clinic performance.

Leadership & Operations
  • Build and optimize clinic systems, workflows, and operational processes
  • Recruit, onboard, train, and develop a high-performing clinic team
  • Lead day-to-day clinic operations with a strong focus on accountability and culture
  • Manage scheduling, payroll support, staffing coordination, and administrative functions
  • Foster a collaborative, positive, and patient-focused team environment
  • Support performance management, coaching, and ongoing team development

Financial & Business Performance
  • Oversee billing, insurance processing, collections, and financial accuracy
  • Monitor clinic KPIs, productivity, and performance metrics
  • Create and manage clinic budgets and operational goals
  • Identify opportunities to improve efficiency, patient retention, and overall clinic growth
  • Support treatment acceptance and exceptional patient communication experiences

Patient Experience & Growth
  • Lead by example in delivering an outstanding patient experience
  • Ensure operational consistency and high service standards across all patient interactions
  • Support local marketing initiatives and community engagement efforts
  • Collaborate closely with Regional Leadership to support clinic growth strategies
  • Help establish the clinic as a trusted provider within the local community


What You Bring
  • 2+ years of dental clinic management experience
  • Strong leadership experience with coaching, mentoring, and team development
  • Solid understanding of dental billing, insurance systems, and clinic operations
  • Excellent organizational, communication, and problem-solving skills
  • Strong business acumen and comfort working with clinic performance metrics
  • Experience leading in a fast-paced, evolving environment
  • A proactive, hands-on leadership style with a growth mindset
  • Flexibility to support a 7-day, extended-hours operation


You're Also Someone Who:
  • Thrives in entrepreneurial and growth-focused environments
  • Leads with accountability, positivity, and professionalism
  • Enjoys building systems, processes, and strong team cultures
  • Is confident making decisions and solving operational challenges
  • Brings energy, initiative, and adaptability to your work
  • Values collaboration, communication, and continuous improvement
  • Is passionate about delivering exceptional patient experiences


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