Clinic Director - Milwaukee, WIRemote - 20% travel required to local market(s)
ResponsibilitiesClinical Oversight- Own the overall quality of clinical care across the market, auditing your direct reports' charts directly and overseeing how other managers evaluate their own teams.
- Partner cross functionally with Brightline leaders on the metrics that define clinic health, clinical quality and outcomes, operational P&L and utilization/capacity, people retention and development, and growth.
- Design and oversee peer consultation groups in partnership with the national clinical team, running weekly to biweekly sessions with an assigned group of clinicians.
- Report out on clinical, and clinician metrics, and own root cause analysis and solution execution when something's off, partnering with the national team on model or tooling fixes.
People Leadership- Hire and develop the managers, therapists, and psychologists who will carry the market's growth, with every hire meeting Brightline's clinical and cultural bar.
- Train every new hire on Brightline's clinical protocols, operational policies, and procedures, and hold the whole market to that standard with fidelity.
- Meet 1:1 with every direct report at least biweekly to review clinical care, documentation, caseload, productivity, engagement, and tool use, and hold managers to that same standard with their teams.
- Supervise pre licensed therapists as needed, including reviewing and co-signing clinical documentation.
- Give your clinical managers and supervisors the oversight they need to stay aligned and consistent across teams.
- Resolve concerns raised by members, clinic staff, or other stakeholders quickly and thoroughly.
- Hold your team compassionately accountable to performance expectations, using Brightline's tiered performance management practice, including PIPs and peer review, when needed.
- Assess your team's ongoing development and training needs in partnership with national clinical and care operations.
Patient Care- Maintain a limited caseload, early on or as needed, not to exceed 60% of the time and shrinking as the market grows.
- Provide and oversee care, including psychological testing, therapy, and diagnostic evaluations, for youth facing anxiety, OCD, behavioral and impulse concerns, depression, trauma, and more.
- Deliver evidence based interventions, including CBT, ERP, PMT, DBT, HRT, and other empirically supported approaches.
- Conduct diagnostic evaluations and psychological testing for common youth concerns.
- Stay current on clinical research and hold yourself to the field's highest ethical standards.
Clinic Outreach, Marketing & Networking- Partner with your market GM and Brightline's national marketing and community engagement team to build relationships with hospitals, pediatrician groups, payors, and schools.
- Lead community engagement efforts, such as speaking engagements at schools or medical offices, in collaboration with Brightline's corporate partners.
- Oversee outreach efforts led by other members of your clinic staff.
Requirements:- A PhD or PsyD in Clinical Psychology, School Psychology, or a closely related field, required.
- An active psychologist license, with particular expertise in child and adolescent behavioral health evaluation, testing, and intervention.
- Experience leading clinical programs. You've served as an Executive Director, Market Clinic Director, Program Director, or in an equivalent role, building and leading programs of care and training teams of providers.
- Experience providing clinical supervision to associate level or post doctoral clinicians.
- Deep knowledge of the local, state, and federal regulations that govern this market.
- Preferred experience building teams and systems from the ground up in a startup or high growth environment.
- Strong analytical skills. You make data driven decisions and move fluently through dashboards and BI tools.
- Ability to influence cross functionally and act as a real thought partner to peers and centralized support leaders.
- Proven experience managing and developing a team, including hiring, coaching, and holding people accountable through formal performance processes when needed.
- Ability to communicate with clarity and warmth, in writing and in person, in ways that influence and inspire.
- Excellent time management and organizational skills without losing the details.
- Experience working in electronic health record (EHR) systems and standard workplace communication/project management tools (e.g., Slack, Asana, Google Workspace), with the ability to learn new platforms as Brightline's tech stack evolves.
- Based in WI, with the ability to travel across the market.
Benefits, Perks & StipendsWe invest in our people with a comprehensive benefits package designed to support your health, your family, and your life outside of work:
- Health coverage: Medical, Dental, and Vision insurance, plus Long-Term Disability, Life Insurance, a Flexible Spending Account, and a 401(k)
- Time to recharge: 12 Company Holidays, Floating Holidays, and Paid Time Off - plus a company-wide Holiday Shutdown between Christmas and New Year's, so you can truly unplug knowing your teammates are offline too
- Growing your family: Parental Leave to be present for what matters most
- Perks & stipends: Health and Wellness Stipend, Home Office Reimbursement, License Maintenance Reimbursement, Commuter Benefits, and Professional Development Reimbursement to support how and where you do your best work
At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, wellbeing, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $140,000 - $160,000.
