CommScope

Client Success Manager

CommScope$69K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree in a related field or 3+ years of relevant experience.
  • Experience with project management software like SAP and MS Office.
  • Proven ability to handle multiple concurrent projects effectively.

Responsibilities

  • Manage project assignments from initiation to closure.
  • Identify key projects and work with customer service to define project capabilities.
  • Maintain quality/issues log and ensure timely resolutions.
  • Coordinate logistics and support throughout project planning and execution.
  • Collaborate with all associate and management levels to drive project success.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Life and accidental death insurance.
  • 401(k) plan and participation in the Company's Incentive Plan.
  • Eleven paid holidays annually and two weeks of paid vacation.
  • Various leave options available.
Full Job Description
Due to growth and customer demand, CommScope is looking to add a Client Success Manager to our Global Customer Experience team.

How You'll Help Us Connect The World

As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include logistical support during project initiation, project planning, project execution, project control and project closure. The position will be located at Shakopee, Minnesota working 5 days onsite.

You will be identifying priority projects within each account and work with Customer Service to define capabilities. You will maintain, manage, and follow up on quality/issues log from inception to resolution.

Required Qualifications for Consideration
  • BA/BS Degree in related field and / or 3+ years of related experience
  • Proven experience with computer applications including PC-based business applications and project management software. i.e. SAP, Data Repository, Lotus Notes, MS Office, Visio or other flowcharting software


You Will Excite Us If You Have
  • Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
  • APICS Certification and Project Management certificate of study desired
  • Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.


Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $69,000-$95,000.

The candidate will be rewarded with a comprehensive benefits package, including, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

About CommScope

CommScope Enterprise Solutions, a division of CommScope, Inc., offers a complete portfolio of network infrastructure solutions that enable enterprise customers, regardless of size, industry or IT budget, to take advantage of business and technology opportunities. The division's SYSTIMAX® and Uniprise® product lines offer voice, data, video and converged solutions ranging from mission-critical, high-bandwidth and emerging applications to applications that demand unrelenting reliability and quality for everyday needs. Backed by CommScope Labs, the product lines are delivered through a global channel network of industry-leading BusinessPartners and distributors, ensuring a consistent and high-level of service and support worldwide. CommScope, Inc., concentrates on developing and providing infrastructure solutions for communication networks. Its Andrew Wireless Solutions™ brand specializes in radio frequency subsystem solutions for wireless networks. Through its SYSTIMAX® and Uniprise® brands, CommScope focuses on network infrastructure solutions, delivering a complete end-to-end physical layer solution, including cables and connectivity, enclosures, intelligent software and network design services for business enterprise applications. The company is also a manufacturer of coaxial cable for broadband cable television networks and one of the leading North American providers of environmentally secure cabinets for DSL and FTTN applications.

CommScope Careers

Joining CommScope means becoming part of a global team that believes in providing the infrastructure that connects people and technologies through every evolution. Our company is a leader in coaxial cable technology and a pioneer in the communication industry. At CommScope, we are committed to fostering an environment of diversity and inclusion, where innovative ideas lead the way and leadership is cultivated from within.

Work You’ll Do

At CommScope, you’ll collaborate with some of the brightest minds in the industry to shape the future of communication technology. Our team is at the forefront of innovation, designing solutions that empower networks and communities around the globe. With a career at CommScope, you are positioned at the intersection of technology, creativity, and impactful work.

Explore Job Opportunities and Growth

CommScope offers a variety of job opportunities that encourage professional growth and development. Whether you are looking for a full-time position or an internship, CommScope provides the tools and resources needed to advance your career and enhance your skills. Our commitment to professional growth is evident in our robust training programs and our dedication to promoting leadership from within.

Be Part of Our Team

Our team at CommScope is driven by a shared commitment to excellence and a culture that values teamwork, integrity, and responsibility. We are hiring creative and solution-driven team players who are ready to contribute to our mission of innovation and connectivity. Working at CommScope gives you access to global resources and a network of professionals dedicated to maintaining our leadership in the industry.

Benefits and Culture

CommScope is dedicated to supporting our employees with a comprehensive benefits package that enhances their life and work. Our culture is one of continuous learning and improvement, where each team member is encouraged to push boundaries and explore new ideas. Employment at CommScope offers more than just a job; it provides a pathway to a fulfilling career and a chance to make a difference in the world of technology.

Internship Programs

Kickstart your career with a CommScope internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a platform for learning and development, offering hands-on experience that builds the foundation for a successful career. Interns at CommScope gain invaluable industry insights and professional networking opportunities that are integral to personal and professional growth.

Stay Connected

Join the CommScope team to stay ahead in your career with insider perspectives, industry-leading insights, and the latest employment trends. Our careers blog and job alert emails keep you informed about new opportunities and developments within the company. Personalize your subscription to receive tailored content that aligns with your career aspirations and professional interests.

Join Our Team

Search open positions that match your skills and interests at CommScope. We look for passionate, curious, and driven individuals ready to drive change and lead innovation in the communications industry.

SEARCH COMMSCOPE JOBS

At CommScope, your career is just the beginning of a journey filled with leadership opportunities, innovative projects, and a chance to contribute to one of the most important sectors in the tech industry. Explore how far your talents can take you with a company that is all about connecting the world.
Learn more about CommScope
Size
30,000 employees
Market Cap
$1.4 billion
Industry
Net Income
-$573.4 million
Founded
1976
5 Year Trend
+11.8%
Revenue
$8.4 billion
NASDAQ

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