Job Description
Client Solutions Manager 17064 - Hourly pay: $50-$60/hr
- Worksite: Leading professional networking platform (San Francisco, CA 94105, Sunnyvale, CA 94085, or Bay Area - Hybrid, 2+days per week, days flexible)
- W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
- 40 hours/week, 12 Month Assignment
A leading professional networking company seeks a
Client Solutions Manager to manage relationships with customers within our growth mid-market segment, provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients.
Client Solutions Manager Responsibilities:- Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement.
- Proactively analyze and optimize customers' advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met.
- Provide recommendations and training on targeting, implementation, optimization, and reporting.
- Support customer education, including a best-in-class onboarding experience and ad hoc education needs.
- Stabilize performance and grow revenue from new advertisers via proactive optimizations and upsells.
- Leverage technology to drive performance-oriented marketing solutions.
- Co-develop a strategic plan for your book of business with your Account Executive.
- Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment.
- Inspire continued innovation by regularly sharing ideas and best practices with peers and manager.
Client Solutions Manager Qualifications:- 4+ years of experience in advertising, marketing, or sales.
- 2+ years of media sales, digital media account management, or auction-based or programmatic campaign management and optimization experience.
- BA/BS degree or equivalent practical experience is preferred.
- Demonstrated ability to understand marketing & digital media metrics is preferred.
- Ability to conduct regular forecasts and reports is preferred.
- Ability to think strategically, with a proven track record of achieving results by connecting customer pressures to data-driven products and solutions, is preferred.
- Demonstrated understanding of internet advertising technology and marketing automation is preferred.
- Knowledge of the digital industry landscape is preferred.
- Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision is preferred.
- Strong customer engagement and stakeholder management skills, ownership of agency and client relationships is preferred.
- Ability to build an insights-backed narrative to support strategic storytelling and investment recommendations is preferred.
- Ability to work independently and collaborate cross-functionally is preferred.
- Demonstrated commitment to understanding and prioritizing customer needs is preferred.
- Enthusiasm for adopting AI and emerging tools to improve efficiency and impact is preferred.
- Knowledge of sales planning & CRM tools is preferred.
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