World Wide Technology

Client Services Executive - Strategic Resourcing

World Wide Technology$90K — $125K *
Staffing
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of high-volume full life-cycle recruiting/sales experience, targeting Fortune 500 clients.
  • Proven record in strategic sales and negotiation in complex environments.
  • Experience leading significant change efforts in staffing or resource initiatives.
  • Exceptional verbal and interpersonal communication skills.
  • Strong customer service focus with the ability to build relationships.
  • Willingness to travel as needed.
  • Proficiency in analytical problem solving and strategic insights.

Responsibilities

  • Drive profitability and revenue growth for Retail & Hospitality accounts.
  • Build and nurture relationships to effectively close new business.
  • Negotiate terms that align with best practices while resolving conflicts.
  • Prepare cost estimates and pricing for staffing engagements.
  • Engage with clients to develop tailored resourcing strategies and solutions.
  • Educate account teams and clients on staffing methodologies and best practices.
  • Identify and address internal and external challenges to facilitate sales process improvement.

Benefits

  • Comprehensive Health, Dental, and Vision Care packages.
  • Onsite Health Centers and Employee Assistance Programs.
  • Paid Time Off, including Holidays, Parental Leave, and Sick Leave.
  • Profit Sharing and a 401k Plan with Company Matching.
  • Tuition Reimbursement and Life/Disability Insurance.
  • Additional perks, including Pet Insurance and Employee Discounts.
Full Job Description
Requirements:
  • 10+ years of experience in high volume full life-cycle staffing agency recruiting/sales with a proven record of accomplishment selling to Fortune 500 accounts
  • Demonstrated success building and closing sales and ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners and WWT stakeholders
  • Consulting experience leading major change efforts, preferably in the area of strategic staffing/resourcing initiatives
  • Excellent communication and verbal skills with exceptional interpersonal skills.
  • Customer service orientation
  • Ability to travel
  • Demonstrated C-Level relationship management a plus
  • Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
  • Thorough planning and organizing abilities
  • Understanding of Salesforce is a plus
  • Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.


Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  • Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $90,000-125,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

What will you be doing?

As a Strategic Resourcing Services Executive, you are charged with driving and growing the strategic staffing business within the Southeast region by leading the services sales process for assigned Retail & Hospitality accounts, including development of our strategic resourcing business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our Services Sales Consultants, account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase and throughout the lifecycle of the placed resource.

This role requires creativity and drive, with an interpersonal savvy that allows one to develop lasting relationships. This individual will have the ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and will develop strategic solutions/creative roadmaps to overcome obstacles. A Strategic Resourcing Services Consultant will have strong negotiation and communication skills and will work within specified accounts to lead and grow our professional services offering. This individual will think strategically and plan best outcomes for external as well as internal clients.

Responsibilities:
  • Increase Strategic Resourcing profitability and revenue in assigned Retail & Hospitality accounts.
  • Drive business within the region by building relationships and demonstrating the ability to sell strategically to close new business.
  • Possess the ability to negotiate and correct behavior that is outside best practices.
  • Ability to create cost estimates and pricing for Strategic Resourcing engagements
  • Establish and maintain contact with assigned clients. Develop relationships with key clients specific to Strategic Resourcing Services engagement and within the overall account strategy set by the WWT Services Sales Consultant, Account Manager, and Client Executive.
  • Must possess an understanding of clients' internal issues/hurdles and can develop solutions that encompass professional services methodologies and best practices.
  • Educate internal account teams and clients on Strategic Resourcing and best practices methodologies and how to implement these in the business.
  • Negotiate with all parties on fulfillment options.
  • Ability to qualify business opportunities internally and externally to determine viability
  • Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.
  • Ability to maintain and work through issues, questions and concerns that arise through the course of business.
  • Communicate regularly with internal and external teams concerning projects, potential business, new business and status of existing business

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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