What You'll Do:

• Manage Relationships: Handle both internal and external account relationships with finesse.

• Communicate Effectively: Ensure all client requirements and performance metrics are clear, met, and aligned across the team.

• Empower Your Team: Coach, develop, and create a cohesive team environment.

• Champion Our Model: Lead our LDM operating model and ensure team engagement and objectives are achieved.

• Set Success Criteria: Establish and deliver criteria for achieving business goals and objectives.

• Track Performance: Document and analyze key performance indicators, goals, and profitability.

• Develop Staff: Assist in recruiting, training, and developing staff, providing educational opportunities, and conducting performance appraisals.

• Ensure Compliance: Maintain adherence to all company policies and procedures.

• Resolve Issues: Work directly with in-person and remote team members to meet expectations and resolve service issues.

• And More: Perform other duties as assigned.

Why You'll Love It Here:

• Impactful Work: Make a difference by leading a team that drives client satisfaction and business success.

• Growth Opportunities: Develop your skills and career with ongoing training and educational opportunities.

• Supportive Environment: Join a team that values collaboration, communication, and continuous improvement.

• Flexibility: Work with both in-person and remote team members, ensuring a dynamic and adaptable work environment.

Required Qualifications, Experience, and Skills:

Minimum

• High School Diploma/GED and 5 years’ experience in a related field of auction operations, vehicle inspections or vehicle cosmetic repairs; or BA/BS and 3 years' experience; or MS and 1 year experience; or Ph D and up to 1 year experience.

• Proven change leader

• Servant leader with proven ability to develop high performing teams

• Demonstrated ability to operate effectively in highly matrixed environments.

• Demonstrated track record of assessing, developing, and empowering talent

• Demonstrated track record of business analytics insights and cost management.

• Strong negotiation skills and the ability to influence others

Are you ready to take the next step in your career? Apply now and become a key player in our success story!