Kennedy/Jenks Consultants

Client Service Director - Water/Wastewater

Kennedy/Jenks Consultants$157K — $354K *
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • BS or MS in Civil, Chemical, Environmental, or a similar engineering field.
  • Minimum of 15 years of relevant experience in consulting, engineering, or infrastructure services.
  • Thorough understanding of the local consulting market, including municipal and industry client needs.
  • Professional Engineer (PE) license or ability to obtain licensure in CA.
  • Preferred: Design-Build experience and DBIA certification.

Responsibilities

  • Engage the marketplace to identify new clients, projects, partnerships, and service opportunities.
  • Use established relationships to expand service offerings and strengthen client partnerships.
  • Guide positioning, teaming, proposal strategy, interview preparation, and pursuit planning.
  • Collaborate on strategic hiring, team development, and inclusive leadership for project success.
  • Support scope, schedule, fee development, negotiation, staffing, and coordination throughout project lifecycles.
  • Serve as a project manager, project engineer, or project team member to add leadership and value.

Benefits

  • Medical, dental, vision, life and disability insurance.
  • Health savings account.
  • 401(k) with bonus programs.
  • Tuition reimbursement and professional registration support.
  • Competitive paid time off and holidays.
Full Job Description
Kennedy Jenks is seeking a dynamic Client Service Director in San Diego to grow and strengthen our public and private sector water and wastewater practice across our national footprint.

This senior leadership role is central to Kennedy Jenks' growth strategy, combining client relationship leadership, market development, team building, strategic planning, and delivery oversight for meaningful water, wastewater, stormwater, environmental, pipeline, and industrial consulting work.

You'll step into a well-established, high-performing practice with strong client relationships, an active project portfolio, and a national platform. Working alongside established leaders and project teams, you'll help build on that momentum by identifying opportunities, deepening client partnerships, developing high-performing teams, and delivering practical infrastructure solutions that support communities, utilities, and industrial clients.

What You'll Do

As a Client Service Director, you'll operate at the intersection of client leadership, business development, strategic growth, and project delivery.
  • Develop opportunities: Engage the marketplace to identify new clients, projects, partnerships, and service opportunities aligned with KJ's water and wastewater growth strategy.
  • Advance client relationships: Use established municipal, industry, and teaming relationships to expand service offerings and strengthen long-term client partnerships.
  • Lead strategic pursuits: Guide positioning, teaming, proposal strategy, interview preparation, and pursuit planning for priority opportunities across your territory.
  • Build high-performing teams: Collaborate with internal leaders on strategic hiring, staff development, team structure, and inclusive leadership that supports project and client success.
  • Oversee project development: Support scope, schedule, fee development, negotiation, staffing, and coordination from planning through design and construction.
  • Contribute to delivery: Serve as a project manager, project engineer, or project team member where your leadership and technical judgment add value.


What Makes This Role Different

  • Direct growth impact: Your relationships, judgment, and market insight will help shape where KJ grows and how we bring value to clients.
  • National platform, local relevance: You can connect local client needs with KJ's broader technical depth, project resume, and collaborative resources across the firm.
  • Visible leadership role: You'll influence strategy, pursuits, team development, and client outcomes while contributing to work that supports resilient infrastructure and trusted public and private sector partnerships.


What You Bring

  • Client-centered leadership: A reputation for building trust, listening well, and aligning solutions with client priorities.
  • Business development mindset: Confidence identifying opportunities, shaping strategy, and converting relationships into meaningful work.
  • Collaborative influence: The ability to bring internal teams, external partners, and client stakeholders together around shared goals.
  • Team development approach: A commitment to mentoring, motivating, and supporting inclusive teams that deliver strong results.
  • Clear communication: Strong writing, editing, research, presentation, and verbal communication skills.


Qualifications

  • Education: BS or MS in Civil, Chemical, Environmental, or a similar engineering field.
  • Experience: Minimum of 15 years of relevant experience in consulting, engineering, or infrastructure services.
  • Market knowledge: Thorough understanding of the local consulting market, including municipal and industry client needs.
  • Licensure: Professional Engineer (PE) license or ability to obtain licensure in CA.
  • Preferred: Design-Build experience and DBIA certification.
  • Travel: Ability to travel to client sites, project locations, and Kennedy Jenks offices as needed.


Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work, with a minimum of two days per week in the office. This approach empowers our people to thrive, collaborate, and do their best work.

Salary range for this position is anticipated to be $157,000 and $354,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location.

Benefits summary: Medical, dental, vision, life and disability insurance; a health savings account; a 401(k); bonus programs; tuition reimbursement; employee ownership opportunity; professional registration support; business travel assistance; competitive paid time off and holidays; an employee assistance program; and additional programs that support your wellbeing and professional growth.

#LI-Hybrid

About Kennedy/Jenks Consultants

Kennedy/Jenks Consultants is an engineering and consulting firm that specializes in water and environmental projects. The company was founded in 1919 and is headquartered in San Francisco, California. Kennedy/Jenks offers a wide range of services, including planning, design, construction management, and operations and maintenance. The company works with clients in both the public and private sectors, including municipalities, utilities, and industrial clients. Kennedy/Jenks is known for its expertise in water treatment and distribution, wastewater treatment and disposal, and environmental remediation.
Learn more about Kennedy/Jenks Consultants
Size
500 employees
Industry
Net Income
$10 million
5 Year Trend
+5%
Revenue
$100 million

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