JP Morgan Chase & Co.

Client Service Account Manager MidCorp - Healthcare Payments - Vice President

JP Morgan Chase & Co.$100K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a revenue-generating role
  • 5+ years in healthcare, health-tech, or merchant services
  • Strong customer relationship-building skills
  • Judgment in managing customer expectations
  • Excellent organizational and follow-up abilities

Responsibilities

  • Manage midmarket clients with revenues between $20M and $2B
  • Act as the primary contact for clients, facilitating business initiatives
  • Foster relationships with client leads and C-suite executives
  • Drive revenue growth through strategic plans and solution demos
  • Process customer orders and contracts to enhance service delivery
  • Ensure effective utilization and adoption of InstaMed solutions
  • Collaborate with JP Morgan bankers to identify sales opportunities

Benefits

  • Opportunity to work in a key role within a reputable financial institution
  • Exposure to diverse healthcare payment solutions
  • Engagemement with healthcare providers at multiple levels
  • Professional development through strategic account management
  • Travel opportunities up to 20% for client engagement
Full Job Description
JOB DESCRIPTION

ou are passionate about client relationships while creating solutions and driving revenue growth!You have found your team!

As a Client Service Account Manager in Healthcare Payments, you are anintegral part of a team dedicated to managing and growing key healthcare provider relationships. You partner closely with internal teams to support revenue retention and growth opportunities. You are responsible for understanding client needs, proactively driving account success, and communicating valuable feedback to help shape InstaMed27s products and services.

J.P. Morgan Healthcare Payments supports healthcare organizations of all sizes with an end-to-end suite of solutions built specifically for healthcare. Backed by deep industry expertise and the scale of J.P. Morgan Payments, we connect consumers, providers, payers, and health tech companies across every healthcare payment transaction, creating a faster, simpler experience for all. Our solutions are compliant and certified to HIPAAto securely process payments and move healthcare data at scale. Through embedded integration, they streamline operations, reduce friction, and improve the consumer experience.

Job responsibilities

  • Manage midmarket clients with $20M to $2B in revenue, ensuring the health and satisfaction of customer relationships.

  • Serve as the main contact for clients, facilitating strategic and operational business activities.

  • Develop strong relationships with client leads and executives/C-suite.

  • Support revenue growth through business reviews, strategic account plans, and solution demonstrations.

  • Prepare and process customer orders and contracts to expand services or deliver new hardware.

  • Ensure successful utilization of InstaMed solutions and drive adoption across the territory.

  • Partner with JP Morgan bankers to manage customer relationships and identify joint sales opportunities.

  • Conduct outreach to communicate changes or new offerings that impact customer relationships.

  • Identify potential risks to customer retention and serve as the escalation point for issue resolution.

  • Maintain accurate customer account information, opportunity pipeline data, and documentation of activities.

  • Demonstrate a thorough understanding of InstaMed solutions and be willing to travel up to 20% of the time

Required qualifications, capabilities, and skills

  • 5 + years of proven success in a revenue-generating role

  • 5 + years of experience within healthcare, health-tech, and merchant services

  • Excellent people skills and ability to build relationships with customers.

  • Sound judgment in setting customer expectations and managing sensitive customer situations.

  • Excellent organizational skills in daily task management and follow-ups.

Preferred qualifications, capabilities, and skills

  • Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience.

  • Bachelor27s degree or higher

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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