JP Morgan Chase & Co.

Client Service Account Manager

JP Morgan Chase & Co.$70K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in customer-facing sales roles
  • Strong interpersonal skills with the ability to handle difficult conversations
  • Ability to quickly learn and effectively communicate JP Morgan's solutions
  • Judgment in compliance and management of sensitive information
  • Exceptional organizational skills with a focus on follow-up

Responsibilities

  • Support Business Development activities to drive annual revenue goals
  • Demonstrate comprehensive knowledge of JP Morgan Healthcare Payments solutions
  • Identify upselling opportunities for clients
  • Represent the team in client-facing meetings
  • Assist clients in prioritizing projects to achieve objectives
  • Manage service escalations and maintain meticulous organization
  • Collaborate across departments to support client needs

Benefits

  • Opportunities for professional development and career advancement
  • Engagement with leading healthcare organizations
  • Work in a collaborative and supportive team environment
  • Exposure to a wide range of healthcare payment solutions
  • Ability to influence revenue retention and growth in a major financial institution
Full Job Description
JOB DESCRIPTION

You will drive impact as a self‑motivated, proactive, results‑oriented Client Relationship Manager with JPMorganChase Healthcare Payments, where you’ll consult directly with leading U.S. provider organizations to strengthen relationships, elevate scorecard performance, and directly influence revenue retention and growth.

As a Client Relationship Manager in Healthcare Payments, you are self-motivated, proactive, and results-oriented, and you thrive in an open, professional, team‑oriented environment. In this role with JPMorganChase Healthcare Payments, you will directly influence revenue retention and revenue growth. As a Client Relationship Manager, you will support some of the largest provider organizations in the United States through regular, direct customer engagement. As an individual contributor, you will guide clients with a consultative approach to help them achieve their revenue and scorecard goals.

Job responsibilities

 

  • Support Business Development activities which contribute to the achievement of the annual revenue plan
  • Demonstrate a thorough understanding of JP Morgan Healthcare Payments solutions, products and processes
  • Work with Team to Identify opportunities to upsell customers additional Healthcare Payment solutions
  • Represent the team in client meetings
  • Help clients prioritize projects to best meet goals
  • Serve as an escalation point for any service issues from client: manage the escalation activities and is meticulously organized
  • Collaborate with JP Morgan Healthcare Payments Business Development, Professional Services and Customer Service in support of your customers
  • Maintain accurate and timely documentation of all activities relevant to the position

 

Required qualifications, capabilities, and skills

 

  • At least 5 years of experience in a customer-facing sales position 
  • Excellent people skills and ability navigate hard conversations with clients
  • Ability to quickly learn and understand JP Morgan’s solution suite and articulate our value proposition
  • Sound judgment in compliance, setting customer expectations, and managing sensitive customer situations and data
  • Excellent organizational skills and follow-ups

 

Preferred qualifications, capabilities, and skills

  • Bachelor’s degree or higher
  • Healthcare technology experience preferred

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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