Qualifications
Responsibilities
Benefits
Manages all aspects of specific sponsored plans while building and maintaining strong client relationships and supporting overall profitability. This role typically supports larger and/or more complex plans and customers, requiring a high level of client engagement and operational expertise.
Please Note: This position allows remote work from home but will require travel to our Voya office as business requires. Candidates must be located within a 50-mile radius from your assigned office.
The Contributions You’ll Make
Ensure seamless day-to-day operations and timely delivery of periodic processing events
Apply operational best practices to ensure plans run efficiently and meet specific client needs
Enhance service delivery by managing risk and improving efficiency and quality
Serve as a liaison between internal and external partners supporting plan operations, including Central Services, Customer Contact Center, Compliance, Financial Control, Pricing & Trading, and Trust
Actively participate in sponsor calls and meetings
Support sales opportunities, including participation in onsite presentations
Travel as needed to attend client meetings
Minimum Knowledge & Experience
5+ years of experience in the financial services industry
Strong customer service experience and skills
Experience managing highly sensitive and at-risk client relationships
Preferred Knowledge & Experience
Bachelor’s degree in Business Administration or equivalent
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Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$89,170 - $148,650 USDBe Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
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Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
Learn more aboutCritical Skills
About Voya Financial, Inc
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