Client Relationship Manager

Rockefeller Capital Management

$70K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in client service or operational capacity, preferably within an RIA
  • Bachelor's degree, ideally with a focus in business or finance
  • Series 7 and 66 licenses preferred, or ability to obtain within 6 months
  • Proficiency in Microsoft Office suite is required
  • Strong interpersonal, organizational, and client service skills

Responsibilities

  • Assist senior advisors with client deliverables and meeting preparations
  • Collect financial data to build detailed client profiles
  • Communicate with clients regularly and as needed
  • Execute daily client operational tasks including account openings and transfers
  • Track client allocations and asset transfers using software tools
  • Coordinate with clients' CPAs and attorneys for balance sheet management
  • Collaborate with Alternative Investment and Liquid Markets teams on client portfolio matters
  • Document business-critical processes and routines
  • Establish partnerships with Rockefeller's home office partners
  • Lead special projects and team initiatives as assigned

Benefits

  • Opportunity to work alongside a prestigious firm known for high-net-worth client engagement
  • Access to a supportive environment aimed at professional development and growth
  • Involvement in significant financial decision-making processes for clients
  • Collaboration with diverse teams, enhancing professional networking opportunities
  • Ability to lead special projects that can significantly impact client service delivery
Full Job Description

An Advisor teamwithin our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Relationship Manager.The Client Relationship Manager will work withour Rockefeller Global Family Office Team membersand will interact directly with high-net-worth clients. The ideal candidate is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities
  • Assisting senior advisors in preparing deliverables, client meeting preparation, including, building and analyzing client financial statements, developing financial planning insights and running portfolio allocation and performance reports
  • Collect financial data and documents from clients to build detailed client profiles
  • Communicate with clients on both a scheduled and an ad hoc basis
  • Executing the daily client operational tasks including account opening documents, check requests, journals, wires, and other custodial responsibilities
  • Tracking client allocations and asset transfers in a software suite, while working closely with the Rockefeller Operations team
  • Ongoing coordination with clientsCPAs and attorneys regarding balance sheet management
  • Working closely with both the Alternative Investment and Liquid Markets teams to coordinate current client portfolio matters
  • Document processes and routines critical to business
  • Establish key partnerships with Rockefeller home office partners
  • Lead special projects and team initiatives as directed
Qualifications
  • 5+ years of relevant experience, working within an RIA in a client service or operational capacity is preferred
  • Bachelors degree, with a business/finance focus preferred
  • Series 7 and 66 licenses strongly preferred, or ability to obtain within 6 months of hire
  • Proficiency in Microsoft Office suite
Skills
  • Strong interpersonal, organizational, and client service skills
  • Ability to work well under pressure and handle multiple priorities while maintaining a positive and productive attitude
  • Demonstrated initiative and ability to work independently
  • Strong quantitative, qualitative, and technical skills
  • Ability to prioritize tasks and meet deadlines
  • Strong attention to detail and recognition of critical issues

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