Tata Consultancy Services

Client Partner - Retail

Tata Consultancy Services$148K — $241K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelors degree in Engineering, Computer Science, Business, or similar field
  • Expertise in the retail domain
  • Proven experience in consulting-led selling and deal shaping
  • In-depth knowledge of AI, digital, and cloud transformation
  • Strong financial acumen with P&L management
  • Exceptional executive communication and negotiation skills

Responsibilities

  • Cultivate and maintain strong customer relationships as a trusted advisor
  • Take charge of the complete account P&L
  • Lead large-scale, multi-year transformation deals
  • Identify and nurture new business opportunities for account expansion
  • Coordinate cross-functional teams across various business areas
  • Ensure high client satisfaction and operational excellence during delivery

Benefits

  • Opportunity to transform a high-value retail account
  • Influence enterprise-wide decisions at the CXO level
  • Access to TCS's global scale and delivery capabilities
  • Role focused on strategic impact rather than traditional sales
  • Engagement in next-gen retail transformation initiatives
Full Job Description
Role: Client Partner - Retail

Location: Pittsburgh, PA

This is not a traditional account management role, it is an opportunity to own and transform a high-value retail account at scale.

As a Client Partner at TCS, you will:
• Lead portfolio growth with direct influence on revenue, margin, and strategy
• Shape and close large transformation deals (AI, digital commerce, supply chain)
• Engage directly with CXO stakeholders and influence enterprise-wide decisions
• Drive next-gen retail transformation
• Operate in a global delivery environment, leveraging TCSs scale, capabilities, and ecosystem

This role is ideal for leaders who want to move beyond sales into true business ownership and strategic impact

Key Responsibilities
• Build strong customer relationships and act as a trusted advisor
• Own the end-to-end account P&L
• Drive large, multi-year deals across digital, IT, AI, and business transformation
• Identify and develop new business opportunities and account expansion strategies
• Lead cross-functional teams across sales, delivery, consulting, and alliances
• Oversee delivery, ensuring high client satisfaction and operational excellence

Qualifications:
• Education - Bachelors degree in Engineering, Computer Science, Business, or related field (mandatory)
• Retail domain expertise
• Strong consulting-led selling and deal shaping capabilities
• Deep understanding of AI/GenAI, digital, and cloud transformation
• Strong financial acumen and P&L ownership
• Executive-level communication, influence, and negotiation skills

Salary Range: $148,800 - $241,700 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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