Tata Consultancy Services

Client Partner - Insurance

Tata Consultancy Services$131K — $201K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing accounts with rapid growth in the Insurance sector
  • Proven track record of managing P&L in a leadership position
  • Sales experience specifically within the Insurance industry
  • Strong presentation skills at senior and executive levels
  • Experience working with cross-functional teams in a global delivery model
  • Proficient in managing multi-cultural teams
  • Based in Chattanooga, with willingness to travel across the US

Responsibilities

  • Define and execute long-term plans for client accounts with set KPIs
  • Build and maintain relationships with clients at VP and CXO levels
  • Ensure achievement of revenue growth, order booking, and customer satisfaction targets
  • Collaborate with customer decision-makers for upselling and cross-selling services
  • Lead sales efforts through regular pipeline reviews and performance assessments
  • Create and implement marketing plans tailored to specific accounts
  • Identify and mentor future leaders within the team

Benefits

  • Comprehensive employee satisfaction initiatives
  • Opportunity for professional growth and leadership development
  • Support for work-life balance through travel flexibility
  • Access to a diverse range of service lines and solutions
  • Engagement in strategic and high-level client interactions
Full Job Description
Role: Client Partner - Insurance (Life Sciences & Healthcare Industry) Location: Chattanooga, TN or Atlanta, GA Job Description: The accountability for the Client Partner will include P&L growth, Customer Satisfaction, and Employee Satisfaction focusing on the US Business of the customer. All of sales, delivery, and operations teams for the US Geography will roll up to the CP. • Define the long-term approach/ plan for the account and execute to the plan with quarterly and monthly KPIs. • Stakeholder Management - building and managing client relationships at the VP, and CXO level. • Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction • Work closely with customer-side decision makers for upselling and cross selling all service lines such as Data and Analytics, AI, Application Development and Maintenance Services, Digital, BPO, Enterprise Solutions (Pega, Salesforce, Oracle), Infrastructure & cloud. • Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis. • Define and execute the account specific marketing plan for building new relationships and elevating the TCS brand. • Build alliance partnerships relevant to the account. • Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs) • Manage and escalate (when necessary) to ensure fulfillment of resources to meet the revenue and delivery commitments. • Identifying and grooming team members into future leaders within the account and beyond. • Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders. • Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments. Qualifications: • Experience with rapid growth in accounts and experience in global delivery model. • Prior experience of managing a P&L in a leadership role is a must. • Experience of Sales role in Insurance Industry • Ability to present at senior levels, and executive levels and navigating the multiple layers of organization of the customer. • Ability to work with different teams in various service lines and functions, across multiple time zones. • Ability to manage multi-cultural teams. • Be based in Chattanooga and willing to travel to different client locations in US Salary Range: $131,750 - $201,250 a year LI-AD1

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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