Role Overview:As a Client Partner supporting Hotel and Restaurant accounts, you will play a critical role in driving sales growth, managing client relationships, and delivering exceptional customer satisfaction within the Hotel and Restaurant industries. This position requires a strategic thinker with excellent communication skills, a proven sales track record, and the ability to thrive in a fast-paced, dynamic environment.
Salary Range: $185,000 - $225,000
Key Responsibilities:- Client Relationship Management:
- Develop and implement strategies to maximize sales opportunities and manage all aspects of client relations.
- Strategically advance customer relations to ensure high levels of satisfaction and retention, while identifying up-selling opportunities.
- Sales Process Management:
- Manage the entire sales process, including lead qualification, pre-sales activities such as demos, and contract completion.
- Develop, negotiate, and close long-term agreements with accounts in your assigned territory.
- Create and negotiate complex quotes, RFIs/RFPs, and contracts, leading sales negotiations at the decision-making level.
- Business Development:
- Develop new opportunities through networking, cold calling, and other lead generation techniques.
- Manage the sales cycle, including lead qualification, arranging and delivering presentations, and closing sales.
- Collaboration and Delivery:
- Work closely with implementation and onsite/offshore development teams to ensure smooth delivery and high customer satisfaction.
- Mobilize internal resources to deliver solutions on time and beyond client expectations.
- Executive-Level Engagement:
- Handle executive-level calls, developing solutions tailored to clients' needs.
- Deliver compelling software demonstrations to both technical and non-technical executives.
- Reporting and Insights:
- Report account activity, opportunity status, and other relevant details to support organizational decision-making.
Qualifications:- Proven ability to develop, negotiate, and close complex sales cycles.
- Strong understanding of RFIs/RFPs, contract creation, and strategic sales negotiation.
- Experience in identifying and leveraging up-sell opportunities.
- Ability to work independently and collaboratively in a dynamic, team-oriented environment.
- Exceptional communication, presentation, and analytical skills.
- Comfortable presenting technical and business concepts to diverse audiences, including executives.
What We Offer:- A collaborative culture fostering innovation and professional growth.
- Opportunities to work on high-impact projects with globally recognized brands.
- Competitive compensation and benefits package.
- Flexible work environment with opportunities to shape the future of digital transformation.
Benefits for this position will likely include the following: - Unlimited paid time off
- Healthcare benefits
- Dental benefits
- Vision benefits
- Disability insurance
- Life insurance benefits
- Retirement benefits, including 401(k) and a potential company match.
- Parental leave for both birthing (up to 14 weeks of paid leave) and non-birthing parents (up to 4 weeks paid leave), as well as adoption leave (up to 8 weeks of paid leave), subject to qualifications
- Child hospitalization leave (up to 15 paid calendar days per year), subject to qualifications
- "Be kind to yourself day" on your anniversary (subject to terms and conditions)
- Graduation and birthing gifts, subject to eligibility
- Paid Jury duty (up to 4 weeks a year), subject to eligibility
- Paid moving days (up to 2 days a year), subject to eligibility
- Approximately 12 paid company holidays a year
Accommodations: If you require accommodation, please contact the recruiting team
Remote Work: Remote work permissibility may change based on business needs. For questions regarding work locations, speak directly with your hiring partner.
