Hub International Limited

Client Onboarding Specialist

Hub International Limited$74K — $85K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in RIA or financial services operations
  • Series 65 or Series 66 license strongly preferred
  • Familiarity with investment advisory agreements and custodial account documentation
  • High attention to detail with ability to manage accuracy in a high-volume environment
  • Strong communication skills for cross-functional collaboration

Responsibilities

  • Review new client account documentation for completeness and compliance
  • Serve as an authorized approver for new account onboarding
  • Identify and resolve documentation deficiencies with advisors and client service teams
  • Maintain accurate records per RIA recordkeeping standards
  • Escalate issues to compliance when necessary
  • Support continuous improvement of onboarding workflows

Benefits

  • Medical, Dental, Vision, and Prescription Drug Coverage
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Employee Assistance Program (EAP)
  • Flexible Work Arrangements
  • Comprehensive Onboarding and Continuing Education
Full Job Description
We currently have an opportunity for an Operations Associate to join our RPW team.

Role Summary

We are seeking a detail-oriented operations professional to manage new client account review and approval as part of our client onboarding process. This role ensures all new account documentation is complete, accurate, and meets firm and regulatory standards before accounts are activated - serving as a key quality control function within the operations team.

Key Responsibilities
  • Review new client account documentation for completeness and adherence to firm policies and regulatory requirements
  • Serve as an authorized approver for new account onboarding
  • Identify and resolve documentation deficiencies in coordination with advisors and client service staff
  • Maintain accurate records in accordance with RIA recordkeeping standards
  • Escalate issues to compliance as appropriate
  • Support continuous improvement of onboarding workflows and documentation standards


Qualifications
  • 2+ years of experience in RIA or financial services operations
  • Series 65 or Series 66 license strongly preferred
  • Familiarity with investment advisory agreements, custodial account documentation, and suitability requirements
  • High attention to detail with ability to manage volume while maintaining accuracy
  • Strong communication skills for cross-functional coordination with advisors and compliance


Preferred Experience
  • Prior experience in a new account review or onboarding approval capacity
  • Experience with major custodial platforms (e.g., Schwab, Fidelity, LPL Financial)
  • Familiarity with TAMPs (e.g., Envestnet, SEI, AssetMark, Orion Portfolio Solutions)
  • Proficiency with Orion, Dispatch, and Microsoft Dynamics CRM


What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:
• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.

The expected salary range for this position is $35.89 an hour to $41.02 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

Similar Jobs

More Jobs at Hub International Limited

More Finance & Insurance Jobs

Find similar Client Onboarding Specialist jobs: