Qualifications:- 5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
- 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
- A level of technical expertise across the Sports & Entertainment technology environments listed above (venue networking, DAS, private 5G, IPTV/signage, broadcast workflows, streaming, and Enterprise IT).
- Ability to work independently and solve customer-facing problems.
- Track record of successful solution selling.
- Strong communication skills (written, verbal and presentation).
- Strong relationships within key customer network organizations with the ability to influence decision making.
- Venue Technology and Enterprise Architecture
- Broadcast and Media Production
- Digital Fan Experience and Engagement
- In-Venue Technology (POS, ticketing, digital signage, IPTV)
- Customer Labs and Proof of Concept
- Sourcing and Procurement teams
- Venue and Network Planning
- Advanced Technical Support and Live-Event Operations
- Knowledge of Sports & Entertainment customer deployment strategies, vendor selection processes, and integration-partner selection for venue modernization, broadcast, and fan-experience projects.
- Extensive knowledge of Sports & Entertainment customer technology environments, with the ability to position WWT's key strengths in venue and broadcast services, event-day operations, digital fan engagement, and future opportunities as defined in RFI / RFP / RFQ processes.
- Strong vendor and partner relationships across the Sports & Entertainment ecosystem - OEMs, broadcast/media technology partners, connectivity providers, and integration partners - with the ability to help select the right partners for successful deployments.
- Extensive knowledge of customer stakeholders within the targeted Sports & Entertainment organizations - venue technology, broadcast operations, digital and fan experience, IT, and executive leadership - with existing relationships with key decision-makers.
- Location flexible; proximity to a major Sports & Entertainment hub city preferred based on assigned customers.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
- Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
What will you be doing?The Client Manager will sell broad technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25+%.
The Client Manager needs to have experience in the following areas:
- Selling to Sports & Entertainment customers - leagues, teams, venues, broadcasters, OTT/streaming platforms, or live event producers.
- Sports & Entertainment technology environments, including venue IT and OT (networking, high-density Wi-Fi, DAS, private 5G), broadcast and media production workflows (IP-based video, NDI, SMPTE 2110), IPTV and digital signage, low-latency streaming, and CDN and content distribution.
- Deploying new technology solutions that impact live-event, broadcast, and fan-experience operations - including venue modernization, digital transformation, and content workflow evolution for Sports & Entertainment customers.
- Business case development and execution with both short-term and long-term revenue growth impact.
- Understanding the operational realities of live-event, broadcast, and venue technology environments - including event-driven scaling, zero-downtime tolerance, on-site engineering presence, and the ability to engage credibly with venue operations, broadcast, and content teams.
Responsibilities:- Position WWT capabilities and service offerings with client business and technology objectives.
- Managing large and complex sales opportunities with Sports & Entertainment customers (leagues, teams, venues, broadcasters, and live event producers)
- Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
- Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
- Develop and execute account strategy.
- Lead high impact team of inside sales, technology specialists, and consultants.
- Create and drive sales campaigns from discovery to close.
- Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
- Manage a pipeline of opportunities and forecast accurately.
