Client Manager - Product Certification

The British Standards Institution (BSI)

$102K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • AA degree or higher, or equivalent experience
  • Must have ISO 9001 Lead Auditor certification
  • ISO 14001 or ISO 45001 exposure is advantageous
  • Basic understanding of management system auditing
  • Familiarity with client-specific services and products
  • Passion for the role, integrity in business practices
  • Understanding of Structural or Mechanical Systems preferred

Responsibilities

  • Conduct product certification assessments and report findings
  • Determine issuance or withdrawal of compliance certificates
  • Develop strong client relationships and identify growth opportunities
  • Lead assessment teams and mentor junior colleagues
  • Plan and efficiently schedule audits for clients
  • Manage client portfolio, ensuring timely assessments

Benefits

  • Comprehensive health, dental, and life insurance
  • 4 weeks of paid time off plus 11 holidays
  • 401(k) matching for future savings
  • Career advancement opportunities with extensive training
Full Job Description
Product Certification Auditor (Mechanical Systems)

Location: United States - Field Based

Job Type: Permanent, Full-time
Compensation: $102,000 - $130,000 + 10% Bonus + Benefits

Are you passionate about ensuring products meet the highest standards of quality and safety? Do you want to work for a world-renowned organization with over 125 years of excellence, innovation, and industry leadership?

At BSI, we are seeking a Product Certification Auditor to conduct product certification assessments across diverse manufacturing environments. In this role, you'll ensure compliance with BSI's rigorous certification schemes and Kitemark standards, playing a key part in upholding product quality across industries.

What You'll Do:
  • Conduct product certification assessments and deliver findings to clients
  • Recommend the issue, re-issue, or withdrawal of certificates based on compliance
  • Build and maintain strong client relationships, ensuring excellent service and account growth
  • Lead assessment teams and mentor colleagues when required
  • Plan and schedule audits efficiently, maximizing time and revenue opportunities
  • Manage a portfolio of assigned clients, scheduling visits, conducting assessments, and ensuring smooth operations


What We're Looking For:

  • College degree AA or higher (or equivalent certification or work experience)
  • Must have ISO 9001 Lead Auditor course completion
  • ISO 14001 Environmental or ISO 45001 OHS training or experience is a plus
  • Generic knowledge of management system auditing practices
  • Knowledge of general office practices, information systems, documentation systems, and technology including computers
  • Knowledge of the specific services, products, processes and organizational structure of the client
  • Knowledge of the outcomes of prior audit activities of the client
  • Knowledge of competences of the audit team members for the client
  • Can demonstrate passion for the business and can inspire others
  • Have integrity, ensuring that business is conducted in an ethical manner
  • Have commercial focus, understanding customers' needs and adding value
  • Understanding of Structural or Mechanical Systems including: Pressure Equipment Devices, Welding, Assembly and Test, Personal Protective Equipment, Building, Construction and Fenestration, Gas Appliances and/or Fire Protection industries is desired


What We Offer:
  • Competitive salary ($102,000 - $130,000) + 10% annual bonus
  • Comprehensive health, dental, and life insurance
  • 4 weeks of paid time off + 11 paid holidays
  • Company-matched 401(k) plan for your future
  • Career growth, extensive onboarding, and training to become a Lead Assessor


If you're passionate about product compliance, quality, and making a real impact in global manufacturing, we want to hear from you!

Apply today and help shape the future of product certification.

#LI-GC1

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