NielsenIQ

Client Manager

NielsenIQ$83K — $93K *
US-AnywhereRemote in Minneota, MN
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree Required
  • 4+ years' experience in Consumer Packaged Goods, Retail, Consulting or Analytics
  • Strong analytical aptitude and experience with syndicated/POS data is a plus
  • Proven project management skills with complex data sets
  • Experience in a client service environment to build and maintain relationships
  • Strong presentation skills and collaborative communication abilities
  • High proficiency in Microsoft Office, particularly Advanced Excel

Responsibilities

  • Establish NielsenIQ as an indispensable insights partner for clients
  • Build sustainable client relationships by delivering everyday value
  • Serve as a trusted advisor to help clients achieve business goals
  • Train clients to conduct analytics using NielsenIQ tools and data sets
  • Mentor and support junior associates in addressing client inquiries
  • Complete independent analyses to develop insights that drive client outcomes
  • Identify revenue opportunities and lead teams to drive sales
  • Advise clients on industry trends through discussions and presentations
  • Collaborate across NielsenIQ teams to enhance client solutions
  • Work cross-functionally to identify solutions for client business challenges

Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
Full Job Description


Job Description

Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast paced, ever evolving, competitive retail landscape.

On the NielsenIQ Retail Team you will work face-to-face with key retail clients to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NielsenIQ recommendations with confidence.

RESPONSIBILITIES
  • Establish NielsenIQ as an indispensable insights partner and thought leader for your clients
  • Build sustainable client relationships through delivering everyday value to enable our customer's success using our data, tools, and by providing insights on their business
  • Establish yourself and NielsenIQ as a trusted advisor to your clients, helping them to achieve their business imperatives
  • Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions
  • Provide direction, mentorship, and support to junior NielsenIQ associates, assisting them in effectively addressing client inquiries, managing workloads, and offering overall career guidance
  • Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes
  • Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales
  • Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable
  • Play an integral part in shaping our company's vision by elevating the Voice of the Customer
  • Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive adoption of our NIQ assets with clients
  • Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business


Qualifications

QUALIFICATIONS:
  • Bachelor's Degree Required
  • 4+ years' experience in related industries which include: Consumer Packaged Goods, Retail, Consulting or Analytics
  • Strong analytical aptitude, naturally curious and lifelong learner. Experience with syndicated/POS data is a plus
  • Experience utilizing multiple and complex data sets through problem solving and proven project management skills
  • Experience in client service environment and ability to develop, maintain and grow client relationships
  • Project management skills and ability to manage multiple priorities in complex situations
  • Strong Presentation Skills required and ability to skillfully communicate and work collaboratively with internal & external teams
  • Strong sense of autonomy, urgency, and accountability to delight clients
  • Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
  • Highly Proficient in Microsoft Office (Advanced Excel) software


Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $83,700.00 - 93,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides insights into consumer behavior and media consumption. The company was founded in 1923 as the AC Nielsen Company and has since grown to become a leading provider of market research and audience measurement services. NielsenIQ operates in over 100 countries and has a diverse client base that includes media companies, advertisers, and consumer goods manufacturers. The company's services include audience measurement, advertising effectiveness, consumer insights, and product innovation. NielsenIQ is known for its Nielsen TV ratings, which are used to determine the popularity of television programs and inform advertising decisions.
Learn more about NielsenIQ
Size
46,000 employees
Industry
Founded
2008

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