Hertz Global Holdings, Inc

Client Manager II

Hertz Global Holdings, Inc • $81K *
Newark, NJ 07104In-Person
Business Services
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred
  • 1-2 years experience in sales and customer service, high-end clientele
  • Management experience preferred
  • Experience in car rental, car sales, hospitality, or tourism is a plus
  • Valid driver's license with excellent driving record

Responsibilities

  • Cultivate relationships with entertainment and production companies
  • Deliver quality customer service and increase sales
  • Handle customer issues and requests
  • Train new personnel and supervise employees
  • Monitor daily reservation counts and vehicle availability

Benefits

  • Opportunities for career growth and advancement
  • Exposure to entire rental operation
  • Ability to make independent decisions
  • Empowered to contribute to customer satisfaction and retention
  • Support from a diverse and inclusive culture
Full Job Description
Job Description

As a Client Manager, you will have an opportunity to learn a unique division of the Rent-a-Car business. This acquired knowledge will prepare you for opportunities of greater responsibility in the organization. As Client Manager II, you will be responsible for cultivating relationships with entertainment and production companies to increase the Hertz Entertainment footprint in the growing Newark film and television market(s). You will be exposed to the entire operation to gain a well-rounded understanding of what makes a successful car rental company.

Client Manager is responsible for delivering quality customer service, increasing sales and revenue, handling customer issues and requests, and training new personnel. You will be empowered to make decisions independently. You will need to be aware of daily and hourly reservation and return counts, vehicle make and model availability, preventive maintenance schedules, etc. In your position as a Client Manager, you will move between these key areas of responsibility, learning the functions of each and in that way gain a working, on-site knowledge of the business that can help you progress into management positions of greater responsibility.

The salary for this opportunity is $81,000/yr.

Educational Background:
• Bachelor's Degree is preferred

Professional Experience:
• Must have previous experience, minimum 1-2 years, in sales and customer service, preferable dealing with a high-end clientele.
• Management experience preferred.
• Experience in the car rental industry, car sales, hospitality or tourism is a plus.
• Must have a valid driver's license and excellent driving record.

Skills:
• Strong and effective verbal and written communication skills.
• Assist in managing and overseeing fleet in multiple locations.
• Work effectively and multi-task in a fast paced environment.
• Ability to execute plans and logistics and coordinate deliveries of vehicles to clients with precision
• Professionally supervise employees including: training, setting expectations, follow up and corrective action.
• Ability to work effectively with a clientele that demands only the best in class products, services, and amenities.
• Strong sales analysis skills and the ability to negotiate contracts.
• Strong problem-solving and decision making skills.
• Knowledge of the global business and travel environment. Must have basic computer skills and knowledge of Microsoft Office programs.
• Ability to drive and operate multiple types of vehicles including shift, automatic, and high powered specialty vehicles with utmost safety and caution.
• Must project a professional appearance at all times.
• Excellent written and spoken communication with the ability to engage in verbal interaction with the customers.

About Hertz Global Holdings, Inc

Hertz is the largest worldwide airport general use car rental company with more than 1,700 airport locations in the U.S. and more than 1,300 airport locations internationally. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, Carfirmations,?Mobile Wi-Fi, and unique vehicles offered through the Adrenaline, Dream, Family,?Fun,?Green and Prestige Collections set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Hertz 24/7 hourly car rental business and sells vehicles through its Rent2Buy program. The company also owns Hertz Equipment Rental Corporation (HERC), one of the largest equipment rental businesses with more than 355 locations worldwide offering a diverse line of equipment and tools for rent and sale. HERC primarily serves the construction, industrial, oil, gas, entertainment and government sectors.

Hertz Global Holdings, Inc Careers

Join the dynamic team at Hertz Global Holdings, Inc, a global leader in the car rental industry, and drive your career forward with one of the most recognized companies worldwide. At Hertz, we offer more than just job opportunities; we provide a platform for professional growth and innovation in a workplace that values diversity and leadership.

Work You’ll Do

Embark on a career journey with Hertz Global Holdings, Inc, where you will be part of a team that champions digital transformation and leads with a forward-thinking approach in the mobility sector. Our employees are equipped with the skills to master complex challenges and leverage technology for streamlined solutions.

Innovate and Lead

At Hertz, innovation isn't just another buzzword—it's the backbone of our operations. Join us and contribute to initiatives that redefine industry standards and enhance customer experiences globally. With a focus on continuous improvement and technology-driven solutions, your work at Hertz will set new benchmarks in the industry.

Grow Your Career

Hertz believes in nurturing talent and providing our team with the education and tools they need to succeed. From leadership training programs to hands-on internship experiences, our commitment to professional development ensures that your career trajectory is always upward. With diverse job opportunities across various functions, Hertz empowers you to excel in your chosen field.

Be Part of Our Culture

Our company culture thrives on teamwork, diversity, and a commitment to excellence. At Hertz, you will work alongside industry experts who are enthusiastic about mentoring and sharing knowledge through robust networking and training programs. We celebrate different perspectives and encourage our team members to bring their unique insights to the table.

Benefits and Perks

Choosing a career at Hertz Global Holdings, Inc means opting for a path filled with rewarding experiences and comprehensive benefits. We value our employees’ well-being and offer competitive packages that include health, financial, and lifestyle benefits to ensure a balanced and fulfilling professional life.

Explore Job Opportunities

Whether you are looking for an internship, a full-time position, or a leadership role, Hertz offers a range of employment options to match your career aspirations. Enhance your resume through challenging projects, engage in high-impact strategies, and interview for roles that elevate your career to new heights.

Join Our Team

Ready to accelerate your career? Search open positions that align with your skills and interests on our Careers page. At Hertz, we are always on the lookout for passionate, curious, and solution-driven team players who are ready to drive the future of mobility.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our Careers Blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about exciting and rewarding opportunities at Hertz Global Holdings, Inc.

Hertz Global Holdings, Inc—Where Careers Are Driven.

Learn more about Hertz Global Holdings, Inc
Size
23,000 employees
Market Cap
$4.8 billion
Industry
Transportation
Founded
1918
5 Year Trend
-3.6%
NASDAQ
HTZ
* Ladders Estimates

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