Willis Towers Watson

Client Investment Consultant

Willis Towers Watson$125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree required; advanced qualifications like CFA, FSA, MSc, MBA preferred
  • 15+ years of experience in investment, preferably in a client-focused role
  • Strong record of managing and supporting client relationships
  • Proficient project management skills
  • Deep understanding of investment management and its client solutions
  • Bilingual communication skills in French and English
  • Team-oriented with effective internal and external communication
  • Mentorship experience to develop junior colleagues

Responsibilities

  • Lead and coordinate investment consulting engagements for various client types
  • Provide comprehensive services to investment and pension committees
  • Manage and unify client teams for effective service delivery
  • Oversee execution of significant client engagements
  • Establish trusted advisor status and manage client relationships
  • Ensure work meets Professional Excellence standards
  • Utilize resources efficiently to complete project deliverables
  • Collaborate with internal teams to align with client needs
  • Mentor junior associates in skill development
  • Oversee project financials for client services

Benefits

  • Professional development opportunities
  • Collaborative team environment
  • Engagement with a diverse range of clients
  • Participation in the growth of the Canadian investment business
  • Opportunities for mentorship and career advancement
  • Dynamic work culture with a focus on excellence
Full Job Description
Job Description

As a Senior Director on the Client Service team, you will be responsible for leading and coordinating consulting efforts to clients, while providing first class advice on a range of investment services to institutional investors including Defined Benefit, Defined Contribution plans and Endowment & Foundations. These services include setting of investment objectives and beliefs, strategic asset allocation, investment management structures, manager selection, performance measurement and evaluation, investment manager monitoring, custodian and recordkeeper selection, transition advice and statements of investment policy. You will liaise closely with other senior consultants, clients, fund managers and other areas of the firm and take increasing responsibility for client relationships and intellectual capital development (and gaining support from investment analysts as appropriate). You will also have a role to play in the growth of our Canadian investment business, including business development and marketing.

The Role
  • Lead Investment consulting client engagements (for both advisor and delegated/OCIO clients), ensuring quality of work and timely delivery of advice and services
  • Participate in providing a wide range of services to investment and pension committees
  • Lead client teams that work together effectively in delivering services to clients
  • Support the execution of large-scale engagements
  • Establish a trusted advisor role with clients and provide consistent, superior relationship management
  • Producing work in accordance with Professional Excellence requirements
  • Complete project deliverables through effective resource utilization
  • Partner with internal lines of business to assist in better addressing the client's need and objectives
  • Provide constructive feedback to junior associates, assist in the development of those associates' skills and capabilities
  • Manage project and financials of the services conducted for clients.


Qualifications

The Requirements
  • Undergraduate degree required; relevant professional qualifications such as CFA, FSA, MSc, and MBA are preferred
  • 15 or more years of progressive investment experience, ideally gained in a client-service oriented environment (consulting, investment management or portfolio management)
  • Exceptional client focus and a record of supporting the management of client relationships
  • Project management skills and experience
  • Understanding of investment management organizations and their role in client solutions
  • Excellent oral and written French and English communication skills and ability to liaise with internal and external constituencies
  • Team player comfortable in a professional services environment with the ability to communicate effectively internally & externally at appropriate levels
  • Willingness to mentor junior colleagues to assist in developing our talent pool
  • Moderate travel required


Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.

This job posting is an advertisement for an existing vacancy.

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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