Health Care Service Corporation

Client Implementation Cons

Health Care Service Corporation$92K — $167K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years in marketing, consulting, project management, or account operations.
  • Experience with enterprise implementation or consulting.
  • Knowledge of healthcare regulations, products, and market dynamics.
  • Familiarity with healthcare marketing, sales processes, and claims adjudication.
  • Proven thought leadership and experience leading cross-functional teams.
  • Financial and budget management skills related to projects or operations.
  • Effective problem-solving and conflict resolution abilities.

Responsibilities

  • Lead client-facing implementation initiatives and ensure successful operational deliverables.
  • Manage multi-disciplinary teams across various operational areas for account installations.
  • Collaborate with sales and account management to develop operational consultations and strategic roadmaps for clients.
  • Act as a subject matter expert on industry best practices and trends in account implementation.
  • Foster and maintain relationships with key internal and external stakeholders.
  • Identify opportunities for process efficiencies and enhance client implementation experiences.
  • Implement solutions to improve operational processes and efficiencies.

Benefits

  • Health and wellness benefits
  • 401(k) savings plan and pension plan
  • Paid time off and parental leave
  • Disability and supplemental life insurance
  • Employee assistance program
  • Paid holidays and tuition reimbursement
  • Other incentives and a robust total rewards package.
Full Job Description
Job Summary

This Position Is Responsible For Leading Client Facing Implementation Initiatives And Accountable For National/Key Account Operational Deliverables. Responsible For Leading Multi-Disciplinary Teams Representing Various Internal Operational Areas And For Account Installation Management. In Collaboration With Sales And Account Management, Provides Operational Consultation And Strategic Roadmap Development For Customers. Acts As Subject Matter Expert On Industry Best Practices And Strategic Trends In Product, Legislation And Account Implementation. Responsible For Cultivating And Maintaining Relationships With Key Internal And External Stakeholders. Drive The Identification Of Opportunities For Improving Efficiencies And Processes For The Implementation Operation And Client Experience And Lead Implementation Of Those Solutions.

JOB REQUIREMENTS:
*Bachelor degree and 5 years of experience in marketing, strategic consulting, project management, product management or account operations.
*Enterprise implementation experience or external consulting experience.
*Knowledge of health care regulatory and legislative process, health care market and products.
*Knowledge of health care marketing, sales and claims adjudication.
*Experience as a thought leader and experience leading cross-functional workgroups.
*Financial and budget management experience relating to projects or operations.
*Issue resolution experience and skills including business operations solutions and conflict management resolutions.
*Project management experience including managing multiple projects concurrently.
*Experience driving results to meet deadlines.
*Analytical skills.
*PC proficiency including Word, Excel, PowerPoint.
*Clear and concise written and verbal communications skills including presentation and interpersonal skills in order to work across various departments and with various levels of management, handling sensitive or difficult situations and develop and deliver training to internal and external customers.

PREFERRED JOB REQUIREMENTS:
*Master degree.
*Knowledge of state and federal legislature process.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$92,700.00 - $167,500.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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