About the Role

Vibe is rapidly scaling its events strategy across every format, and client experience is a key lever in that plan. Our next Client Experience Manager owns the VIP layer of that strategy: executive dinners, bespoke client experiences, and standalone activations that sit outside the trade show floor. Reporting to the Director of Events and Experiences, you9ll work alongside the teammate who owns trade show logistics and the teammate who owns pipeline and invitee targeting - while you own the experience itself: the venue, the room, the feeling a client walks away with. This role starts execution-focused and grows into building your own event series and VIP strategy independently. Three reasons this is a great next step: you set the standard for what "great" looks like at Vibe, the dinners and activations you run have a direct, visible line to pipeline, and no two weeks look the same.

What You9ll Do

Client Entertainment & VIP Experiences

• Own the full lifecycle of executive dinners, from venue research through on-the-night delivery
• Build a curated network of venues, restaurants, and private dining contacts across key US markets
• Match client tier to experience, from an intimate dinner to a full activation, with the Sales team
• Partner on invitee targeting to get the right guests into the right room
• Create a client gifting program tailored to relationship stage and account tier

Trade Show & Event Hospitality

• Design hospitality touch points at trade shows, including booth lounges and hosted happy hours
• Source F&B, de9cor, and logistics vendors across multiple destinations at a consistent standard
• Keep every touchpoint on brand, from the atmosphere down to the smallest detail
• Coordinate on the logistics handoff so hospitality and operations run in sync

Budget & Vendor Management

• Track spend against budget across every activation, flagging variances as they emerge
• Report on ROI after each experience to sharpen the next one
• Negotiate directly with venues, caterers, and suppliers to protect quality at the best price
• Build vendor relationships that earn Vibe preferred rates and priority access

What You Need

• 3-5 years in hospitality, luxury client experience, or event production, with high-end experiences delivered end to end
• A track record of designing a memorable experience from scratch - not just executing a known format well
• Deep knowledge of the US private events and VIP experience landscape - dinners, activations, bespoke experiences - especially New York and Las Vegas
• Experience working alongside sales or account teams on client entertainment, with the professionalism to represent Vibe with prospects and clients
• Vendor negotiation skills backed by existing supplier relationships in key cities
• Comfort building process from scratch rather than waiting for one to exist
• Willingness to travel for key activations and dinners

Nice to Haves

• Experience in B2B tech or SaaS event environments
• Vendor network beyond New York and Las Vegas, in markets like Miami, Chicago, or LA
• A track record of building an event series or VIP program from the ground up

Our Values

At Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions.

You9ll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort.

This is a high-performance environment with high-performance rewards: you9ll work alongside people who push you, with real ownership over hard problems in a market that9s moving fast.

If that sounds like the best version of your career, we want to meet you.

What We Offer

For candidates in New York, NY, the pay range for this role is $118k -167k base, plus variable pay.

At Vibe, we want you to build something, own something, and grow fast. Here9s how we back that up:

• Variable pay - based on objectives you hit. No arbitrary targets.
• Hybrid flexibility - We9re in NYC9s Flatiron District and our team is in 3x a week!
• Full health coverage - Comprehensive medical, dental, and vision insurance.
• 401(k) with matching - We invest in your future, not just your output.
• Unlimited PTO - Take the time you need. We measure results, not hours.
• Parental leave - Paid leave for all parents.
• Annual offsite - The whole team, once a year, somewhere worth the trip.

Our Interview Process

We respect your time. Here9s exactly what to expect - no surprises, no ghosting.

Recruiter screen - 30 min. We9ll share context; you9ll share yours.

Manager interview - Meet the person you9d work with directly.

Take-home assignment + live debrief - A real problem, not a trick. We9ll work through it together.

Calibration interview - A senior leader joins to ensure we9re holding a consistent, high bar.

Offer - Fast. We don9t let good decisions sit.

Referral Instructions

Being referred? Ask your contact to submit your application directly on your behalf.