OVERVIEWClient Executive - Employee BenefitsRemote | Preference for PST MST time zonesAt Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a
Employee Benefits Client Executive who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
RESPONSIBILITIESWhat You'll Do / Your ImpactClient Partnership and Risk Strategy- Serve as primary relationship manager for assigned clients and develop strong partnerships with HR leaders and executive stakeholders
- Facilitate renewal discussions and negotiations with carriers while guiding clients through benefit strategy decisions
- Lead client meetings including mid year reviews renewals and wellness strategy discussions
- Support business growth through new client development and expanding existing client relationships
Operational Excellence- Manage full lifecycle of client service activities including renewals implementation and ongoing support
- Coordinate requests for proposals benefit design enrollment processes and general service needs across medical pharmacy dental vision and other programs
- Maintain client service timelines and ensure all deliverables are completed accurately and on schedule
- Act as liaison between clients carriers and vendors to implement changes resolve issues and support ongoing administration
- Coordinate internal resources and subject matter experts to support client needs
Strategic Contribution- Independently manage and execute the annual renewal process ensuring all steps are completed efficiently
- Interpret and review contracts plan documents and related materials to support client decision making
- Participate in prospect meetings and support new business initiatives alongside consulting teams
- Mentor and support development of client services team members
- Identify opportunities to enhance service delivery and improve client experience
QUALIFICATIONSWhat You BringRequired- Eight or more years of experience in group medical insurance benefits administration or related field
- Experience supporting large group clients including self funded fully insured and level funded plans
- Strong knowledge of regulatory requirements including ACA COBRA HIPAA and related guidelines
- Ability to manage multiple priorities and deliver high quality work within deadlines
- Strong communication relationship management and problem solving skills
- Proficiency in Microsoft Office applications
Preferred- Bachelor's degree in business or related field
- Active Life and Health insurance license
- Experience working directly with consultants carriers and large client organizations
Core Competencies- Client relationship management
- Strategic thinking and execution
- Communication and collaboration
- Organizational effectiveness and time management
- Analytical thinking and problem solving
ADDITIONAL INFORMATIONBenefits:Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:This role is
RemoteProfessional Development - Alera Group AcademyAt Alera Group, growth isn't left to chance. Through
Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
- Role-specific learning paths
- Leadership development programs
- Technical and compliance training
- Industry certifications and continuing education support
- Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
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Location TypeHybrid - 2 or less days in office
