Pay Grade: 13Salary: $90,000 - $100,000Other Forms of Compensation: This role is remote. Job SummaryThis individual will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction.
Key Responsibilities:- Provides continued high standard of service and communication to maintain client base
- Surveys existing accounts for new opportunities
- Manipulates data as needed for internal business reviews/meetings
- Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
- Manages internal resources to problem solve for issues that have happened in the field
- Serves as liaison between client and sector to ensure all relevant information is communicated
- Performs other duties as assigned
Qualifications:- Bachelor's Degree
- 3-5 years of experience
- Demonstrated ability to prepare, analyze and present complex business reviews to Clients
- Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
- Demonstrated ability to use analytical and intuitive judgment and sound decision making
- Strong problem solving skills
- Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel
Apply to CCL today!Associates at CCL are offered many fantastic benefits. - Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf
Req ID: 1569682
CCL Hospitality Group
Caitlin Pham
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