JP Morgan Chase & Co.

Client Consultant - Senior Associate - Payments

JP Morgan Chase & Co.$75K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in systems consulting and business analysis
  • Proven ability to deliver consultative solutions directly to clients
  • Solid understanding of the merchant payments industry
  • Strong relationship-building skills with clients and partners
  • Excellent communication and presentation skills
  • Bilingual in English and French is a plus
  • Proactive, self-motivated with strong critical thinking abilities

Responsibilities

  • Become a trusted advisor on Chase’s payment solutions
  • Identify and recommend suitable product solutions for clients
  • Analyze technical configurations and provide practical recommendations
  • Collaborate with Business Development to enhance client relations
  • Maintain and update product support tools with internal teams
  • Capture customer feedback to inform product development
  • Travel to meet clients and deliver solutions in person
  • Lead presentations and product demonstrations showcasing Chase’s innovations

Benefits

  • Work with a dynamic team focused on real client impact
  • Access to cutting-edge technology and product solutions
  • Opportunities for collaboration across multiple departments
  • Engagement with various levels of technical expertise
  • Travel opportunities to connect with clients directly
Full Job Description
JOB DESCRIPTION

As a Senior Associate Client Consultant, you will be an integral part of the Canadian merchant services team which collaborates closely with SMB and Middle Market merchant coverage teams to lead product solutioning that meets our clients’ payment needs. 

Job Responsibilities:

  • Be the Go-To Expert: Become a trusted advisor on Chase’s product solutions for Small and Mid-Market Businesses, staying ahead of client needs and industry trends.
  • Solve Real Problems: Identify and recommend the best solutions for clients using both current and upcoming products. Present ideas clearly to audiences with different levels of technical knowledge.
  • Analyze and Explain: Dive deep into system configurations, break down complex concepts, and offer practical recommendations that make a difference.
  • Support Growth: Partner with Business Development and Relationship Management teams, providing technical expertise and product insights to help win new business and strengthen client relationships.

     

  • Keep Us Prepared: Maintain and update internal and client facing product support tools in collaboration with our product, commercialization and marketing partners.
  • Drive Improvement: Capture the voice of the customer to inform product development, lead ongoing process enhancements, and support knowledge transfers with field teams.
  • Travel and Connect: Travel to meet clients and deliver solutions in person, with travel expected about 20% of the time.
  • Showcase Innovation: Lead engaging presentations and product demos, highlighting Chase’s cutting-edge technology, product suite, and integrated partner solutions.

 

Required qualifications, capabilities, and skills:

  • 5+ years’ experience in systems consulting, integration, business analysis, and acquiring payments product knowledge (required).

     

  • Proven track record of working directly with clients and offering consultative solutions.
  • Solid understanding of the merchant payments industry and technical know-how to analyze and recommend effective solutions.
  • Ability to build strong relationships with clients, colleagues, and partners.
  • Strong communication and presentation skills and ability to customize RFP responses
  • Bilingual – English and French (an asset)
  • Proactive and self-motivated, always ready to take on new challenges.
  • Strong critical thinking skills to analyze situations and create effective solutions.
  • Eager to learn and committed to continuous growth.
  • Creative problem-solver who finds innovative ways to overcome obstacles.
  • Confident and professional, with executive presence in every client and team interaction.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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