Black & Veatch

Client Account Manager

Black & Veatch • $90K — $120K *
Edmonton, AB T5A 0A1In-Person
Energy & Utilities
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical or business field preferred
  • 10 years of experience in the EPC industry
  • 3-5 years in sales or project execution
  • Successful track record in pursuing complex sales processes
  • B2B sales experience
  • Experience with Salesforce is a plus

Responsibilities

  • Lead client engagement from opportunity identification to business capture
  • Maintain and update the Client Relationship Management tool
  • Build and execute strategic account plans
  • Generate and qualify sales leads
  • Develop client segmentation and prioritization strategies
  • Collaborate on marketing strategies with Enterprise Strategy
  • Ensure client satisfaction and conduct surveys
  • Target and research new client acquisitions

Benefits

  • Relocation eligible
  • Full-time position
  • Potential for hybrid or flexible work options after 90 days
  • Individual contributor role
  • Significant travel required for sales goals
Full Job Description
Req Id : 114287

Opportunity Type : Staff

Relocation eligible : Yes

Full time/Part time : Full-Time

Contract Hire Only for this Project : No

Visa Sponsorship Available: No

The Opportunity

As the Client Account Manager, you will have the opportunity to:

  • Drive new business growth with existing clients
  • Maintain relationships with accounts based in Western Canada focused on the Power and OIl & Gas industries
  • Collaborate with BV offered solutions to solve client's challenges and needs
  • Engage Client Segment Director for more complex solutions and/or accounts
  • Set account strategies and guide proposal/project teams during pursuits
  • Be the voice of the client internally.


Key Responsibilities

  • Lead client engagement activities from identification and opportunity creation to business capture
  • Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
  • Account management (build & maintain client relationships; develop and follow sector-led key account plans)
  • Generate and qualify sales and marketing leads
  • Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
  • Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
  • Accountable for overall client satisfaction and conduting client satisfaction surveys.
  • Full responsibilities for this position will vary by Sector or Region.
  • Ability to grasp the deal; including margins, risks, terms & conditions, etc.
  • Responsible for targeting and researching new client acquisition and expaniing existing client base.


Management Responsibilities

Individual Contributor

Preferred Qualifications

  • Bachelors degree with technical or business focus


Minimum Qualifications

  • Typically 10 years of experience within the EPC industry, including 3-5 years in sales or project execution. Minimum of 5 years of relevant experience required.
  • Experience developing, maintaining and executing strategic sales plans.
  • History of successful pursuits with complex buying processes.
  • Firm understanding of competition and differentiators.
  • Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
  • Experience using Salesforce is preferred.
  • B2B sales experience
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.


Work Environment/Physical Demands

  • Office/Business Traveler
  • Significant travel and various work environments required to achieve sales goals
  • Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.


Salary Plan

SAM: Sales

Job Grade

017

About Black & Veatch

Black & Veatch is a global engineering and construction company. The company was founded in 1915 and is headquartered in Overland Park, Kansas. Black & Veatch provides a range of services, including engineering, procurement, and construction (EPC) services, consulting, and environmental services. The company serves a variety of industries, including power, water, telecommunications, and oil and gas. Black & Veatch has operations in more than 100 countries around the world.
Learn more about Black & Veatch
Size
11,000 employees
Industry
Real Estate & Construction
Founded
1915
* Ladders Estimates

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