Client Account Analyst to support strategic collection efforts and partner closely with attorneys to drive the timely resolution of accounts receivable while maintaining exceptional client relationships.
The ideal candidate will be responsible for:- Managing the collection of assigned client accounts in collaboration with Billing Attorneys and Legal Administrative Assistants
- Developing and executing collection strategies for delinquent accounts, including negotiating payment plans to reduce outstanding balances
- Monitoring past due accounts and recommending appropriate actions to bring balances current
- Providing ongoing reporting and analysis to attorneys on accounts receivable balances exceeding established thresholds
- Reconciling client accounts receivable, ensuring accuracy, and facilitating timely invoice adjustments
- Tracking account activity, including client payments, commitments, and unapplied cash, and coordinating proper allocation of funds
- Preparing and delivering monthly reports on collection progress while maintaining strict confidentiality of financial information
The successful candidate will demonstrate:- Bachelor's degree or equivalent experience in finance or accounting
- At least two years of accounting or finance experience; collections and law firm experience preferred
- Working knowledge of accounts receivable processes, reconciliations, and financial reporting
- Proficiency with Microsoft Office (Excel and Outlook) and enterprise accounting systems; experience with Aderant a plus
- Strong communication and interpersonal skills, with the ability to interact effectively and discreetly with attorneys, clients, and staff at all levels
- Ability to exercise sound judgment, manage competing priorities, and solve problems independently in a fast-paced environment
- A collaborative, client-service mindset with a focus on responsiveness, organization, and continuous improvement
Pay Range for Candidates in Washington, DC $82,000 - $95,000 per year
The range provided is the minimum and maximum salary that Venable in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and location.
Venable's benefits package includes medical, dental, vision, disability, life insurance, flexible spending and healthcare savings accounts, 401(k) with firm profit share, paid time off, firm paid holidays, wellness and personal advocacy programs, family planning resources and leave programs, tuition reimbursement, and more. New employees are provided a detailed orientation to the firm's benefit offerings upon hire.
Education Requirements
- Bachelor's degree or equivalent experience in finance and accounting
Skills & Technical Requirements
- Minimum of two years of accounting and finance experience preferred; collection analysis and law firm experience a plus
- Computer aptitude; experience using current Windows Operating System, Microsoft Office applications (including Excel and Outlook) and an enterprise accounting system; Aderant a plus
- Requires a basic understanding of accounts receivable and collection policies, procedures and controls
- Experience performing accounts receivable reconciliations, including ability to accurately prepare and generate accounts receivable financial reports
- Strong focus on client service and responsiveness
- Ability to exercise discretion and independent judgment in the performance of responsibilities and the aptitude for effective and creative problem solving
- Strong communications skills. Ability to interact with individuals at all levels of the organization with discretion. Ability to communicate effectively with client contacts on behalf of Billing Attorneys
- High level of interpersonal skills to handle sensitive and confidential situations with poise, tact and diplomacy
- Ability to work in fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands with discernment
- Strong time management skills
- Ability to independently define problems, collect data, establish facts and propose valid conclusions
- Self-starter who can manage priorities, meet deadlines, and collaborate with other team members across the firm
- Demonstrated commitment to working collaboratively as part of a team
- Aptitude for continuous improvement, efficiencies and automation
Physical Requirements
- Work is mainly sedentary.
Other Requirements
- Law firm collections experience a plus
