Claims Unit Manager - Catastrophe
What's in it for me?
• Annual bonus performance incentive program
• Company paid pension plan
• Career opportunities across multiple business lines and states
What you'll do:
You will bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. Your responsibilities will include:
Ensure all claims within the unit meet or exceed quality and regulatory requirements
- Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data
- Ensure corrective actions are taken to correct deficiencies
- Recruit and develop people
- Effectively oversee/participate with the management team in employee recruitment to ensure appropriate staffing
- Identify and implement staff development and training need to support an effective succession plan
- Timely and responsive employee coaching and performance counseling
- Travel as needed throughout the Auto Club Enterprises footprint - estimated 25%
What you bring:
- Four-year degree or commensurate experience highly desirable
- Homeowner and Auto Claims leadership experience 5 + years preferred
- Technical experience includes 7 to 10 years of claims handling
- Strong organization skills, planning and delegation
- Strong communication skills are a must as well as excellent interpersonal skills
- Ideal candidate can effectively lead change
- A valid driver's license with safe driving records required.
The starting pay range for this position is:
$120,500.00 - $160,800.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
