Co-operators

Claims Representative II, Subrogation

Co-operators • $60K — $100K *
Laval, QC H7A 0A1In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of claims handling or related business experience.
  • Chartered Insurance Professionals (CIP) designation preferred.
  • Strong understanding of policy wordings and regulations.
  • In the process of obtaining a provincial claims adjuster license.
  • Bachelor's degree or equivalent education.
  • Bilingual in English and French, essential for client communication.

Responsibilities

  • Investigate and negotiate settlements for subrogation claims.
  • Drive a culture of client engagement in claims processes.
  • Resolve disputes involving third parties and recommend arbitration.
  • Manage civil actions and participate in court meetings.
  • Handle small claims court cases, including all necessary legal documentation and court appearances.
  • Enforce judgments and participate in bankruptcy hearings as needed.
  • Provide additional claims support to Claims Operations as directed.

Benefits

  • Training and development for career growth.
  • Flexible work arrangements and paid time off.
  • Holistic well-being programs for physical and mental health.
  • Paid volunteer days for community service.
  • Comprehensive total rewards package including retirement savings and health benefits.
Full Job Description
Company: CGIC
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is required.
Additional Information: This/these role(s) is/are currently vacant

The Subrogation Claims Representative II manages a significant source of financial recovery for the organization by reviewing, adjudicating and collecting on complex subrogation matters with third parties or third-party insurers.

How you will create impact:

  • Investigate, reserve adequately and negotiate settlements with third parties/third party insurers on subrogation matters.
  • Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement.
  • Resolve subrogation related disputes with third parties/third party insurers, including recommending arbitration when required.
  • Direct lawyers in civil actions and participate in discovery and settlement meetings in court.
  • Conduct small claims court matters, including drafting all pleadings, defences, motions and affidavits for small claims court, preparing and documenting all evidence for court proceedings, attending pre-trials, assessment hearings, conducting trials, interview clients, third parties and witnesses and prepare clients and witnesses for trial in small claims court.
  • Enforce judgments (garnishments, issuing writs, debtor examinations, license suspensions) and attend and participate in bankruptcy hearings to protect our judgments.
  • Process subrogation receipts on claims system and appropriate accounting systems.
  • Provide claims support to the Claims Operations as determined by the claims leadership. This could be, but not limited to, outstanding claims, FNOL/Inbound phone, field claims, inspections, etc.


To join our team:

  • Three (3) years successful related claims handling experience or related business experience.
  • Chartered Insurance Professionals (CIP) designation is an asset.
  • Advanced knowledge of policy wordings, legislation, regulations and construction practices.
  • You hold, or are in the process of obtaining, a provincial claims adjuster license.
  • University/College Degree.
  • Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.


How you will succeed:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You're an effective team player who shares knowledge to support our peers.


What you need to know:

  • You will travel occasionally.
  • You are required have your own vehicle, valid driver's license and insurance.
  • Strict confidentiality with respect to client's medical history, financial status and other personal information.
  • Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust and debris.
  • This role involves direct contact with clients and/or service providers in their environment.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Salary information

Expected salary $60,574.00 to $100,956.00 CAD

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Incentive/Variable pay

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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