Co-operators

Claims Representative II, Property

Co-operators • $60K — $100K *
Coquitlam, BC V3B 0A4In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of field property claims experience or related field.
  • Post-secondary degree or diploma.
  • Progressing towards the Chartered Insurance Professional (CIP) designation.
  • Provincial adjuster license(s) required based on province of work.

Responsibilities

  • Investigate, interpret coverage, and resolve complex claims autonomously.
  • Evaluate damage and prepare estimates on property losses at the scene.
  • Collaborate with vendors and government officials for settlement facilitation.
  • Coach and provide technical support to the claims team.
  • Deliver exceptional client service aligned with industry-leading standards.

Benefits

  • Training and development opportunities for career growth.
  • Flexible work options and paid time off for personal needs.
  • Holistic well-being support including mental health programs.
  • Paid volunteer days to give back to the community.
  • Comprehensive total rewards package including health benefits and retirement savings plans.
Full Job Description
Company: CGIC
Department: Claims
Employment Type: Regular Full-Time
Work Model: Remote-Based
Language: This role operates in English.

As a Property Claims Representative II you will be responsible for the investigation, negotiation and resolution of complex property, farm and commercial claims. You will contribute to our client service culture through daily interactions with clients and by implementing innovative, client-centric solutions.

How you will create impact:

  • Investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex property, farm and commercial claims.
  • Evaluating damage and preparing estimates on property losses, including attending the scene of the loss.
  • Collaborating with vendors and government officials to facilitate settlement of the loss.
  • Coaching, training, and providing technical support to the claims team.
  • Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.


How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.


To join our team:

  • You have three-five years of field property claims experience or related field.
  • You have a post-secondary degree or diploma.
  • You have or are working towards the Chartered Insurance Professional (CIP) designation.
  • You have or will attain provincial adjuster license(s) depending on the province of work.


What you need to know:

  • You will travel regularly.
  • This role involves direct contact with clients and/or service providers in their environment.
  • Extended work hours, including evenings and weekends, will be required during peak periods and major events.
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Salary information

Expected salary range $60,574 to $100,956

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

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Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

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With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

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This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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