Claims Compliance Analyst (Workers Compensation)

QBE Insurance Group Limited$69K — $104K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Tertiary degree or equivalent work experience
  • Relevant qualifications in finance, accounting, or commerce preferred
  • Proven track record of performance in past roles
  • Experience in file reviews or audits is advantageous
  • Background in coaching or training individuals based on data analysis

Responsibilities

  • Assist business in shaping strategic direction for claims management practices
  • Maintain expertise through training and industry networking
  • Ensure compliance with relevant laws and company policies
  • Act as internal escalation point for customer communications
  • Conduct quality assurance reviews, providing feedback to claims teams
  • Analyze results and trends for reporting purposes
  • Complete audits and reports to high standards and deadlines
  • Provide coaching based on review outcomes
  • Implement performance management improvement plans
  • Follow up on actions from audits and health checks

Benefits

  • Hybrid working option that combines home and office work
  • 22 weeks of paid family leave; 12 weeks gender-equal leave for all parents
  • Competitive 401(k) program with an 8% company match
  • Well-being program including coaching, gym memberships, and confidential counselling
  • Tuition reimbursement for professional development and certifications
  • Support for community involvement through employee networks and programs
Full Job Description
Primary Details
Time Type: Full time

Worker Type: Employee

Claims Compliance Analyst (Workers Compensation)

  • Location: USA -Madison, WI
  • Work Arrangement: Hybrid
  • The salary range for this role is: $69,500-$104,500


The Opportunity

The Compliance Analyst ensures adherence to regulatory requirements impacting Workers' Compensation and Professional Liability claims through ongoing monitoring, assessment, and implementation of required actions. The role maintains key regulatory resources, communicates changes to stakeholders, and partners with cross-functional teams to support compliant processes and documentation. Responsibilities include facilitating regulatory examinations and managing required reporting and data submissions. The position also conducts compliance-focused audits and oversees critical federal and state reporting obligations.

Your new role

Responsibilities:
  • Assist in engaging with the business for the strategic direction of claims management practices.
  • Maintain high knowledge and expertise through training and industry networks.
  • Demonstrate compliance with laws, regulations, and company policies.
  • Act as an internal escalation point for customer communication and engagement.
  • Conduct quality assurance reviews and provide feedback to claims teams.
  • Assist in the analysis and reporting of results and trends.
  • Ensure audits, analyses, and reports are completed to a high standard and on time.
  • Provide coaching to individuals based on review outcomes.
  • Monitor and implement improvement plans for performance management.
  • Follow up on timely completion of action items from audits and health checks.


Work Experience:

Necessary Work Experience includes:
  • Some relevant work experience.

Preferred Work Experience includes:
  • Some experience in Workers' Remuneration.
  • Proven track record as a performer.
  • Experience in file reviews and/or audit.
  • Experience in coaching/training and providing feedback based on reports and data analysis.


Qualifications:

Necessary Qualifications include:
  • Tertiary Degree or equivalent combination of education and work experience.


Preferred Qualifications include:
  • Relevant qualifications in finance, accounting, commerce or equivalent.


Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
  • Hybrid Working - a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Skills:
Analytical Thinking, Communication, Compliance Training, Critical Thinking, Detail-Oriented, Intentional collaboration, Managing performance, Prioritization, Process Improvements, Quality Assurance (QA), Quality Control (QC), Regulatory Compliance, Report Writing, Standards Compliance, Time Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

About QBE Insurance Group Limited

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There has never been a better time to join the global team of QBE Insurance Group Limited professionals—a leading force in the insurance industry known for innovation and leadership.

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Join QBE Insurance Group Limited’s market-leading team to help some of the world’s most well-known companies navigate their risk management and insurance needs. Transform the landscape of insurance with the best minds at QBE, leveraging deep industry expertise and digital innovation. Lead from a unique position in the marketplace, at the intersection of technology, industry expertise, and strategic foresight. Work with a global team of business and insurance advisors to help clients manage their risks effectively. Collaborate with a dedicated group of professionals focused on creating robust insurance solutions.

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