The Hartford Financial Services Group, Inc

Claims Client Service Executive Sales

The Hartford Financial Services Group, Inc • $108K — $162K *
Walnut Creek, CA 94598In-Person
Finance & Insurance
8 - 10 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • Minimum of 10 years of Property and Casualty experience
  • Prior sales and leadership experience required
  • Must reside within assigned geographic region for face-to-face interactions
  • Minimum of 5 years functional claim experience in Workers' Compensation, Property, Auto, or General Liability
  • Excellent presentation skills to senior leaders and various audiences
  • Advanced knowledge of analytical claim data and loss cost containment
  • Solid leadership acumen with prior experience influencing others without direct authority
  • Strong conflict management skills and ability to navigate ambiguity
  • Superior customer service skills across diverse interactions
  • Ability to travel approximately 25%.

Responsibilities

  • Deliver customer presentations that reflect professionalism and confidence
  • Sell and coordinate account services among underwriting, claims, and brokers
  • Act as a liaison between underwriting and service partners for new business
  • Provide training to local agents on new claim products and services
  • Support the overall service mission within the Client Service Team

Benefits

  • Hybrid or Remote work arrangements available
  • Work in-office 3 days a week for candidates near office locations
  • Opportunity to train and build relationships with agents and business partners
  • Engagement in loss cost containment initiatives
  • Company commitment to professional development and leadership growth
Full Job Description
Sr UW Program Manager - UE07DE

The Client Service Executive, Sales is responsible for supporting profitable sales growth with their internal and external business partners. Additionally, the Client Service Executive, Sales will understand the sales appetites within their divisions to best market delivery of the end-to-end service offerings that differentiates The Hartford in the marketplace. We look to the Client Service Executive, Sales to support the end-to-end service mission while delivering engaging customer presentations that demonstrate professional diplomacy, articulated messaging and a friendly confidence that drives positive outcomes for our customers.

Responsibilities:
  • As the integral member of the Client Service Team, supports the overall service mission by delivering customer presentations that demonstrate professional diplomacy, articulated messaging and confidence that drives positive outcomes for our customers.
  • Sells, negotiates and coordinates account services between underwriting, claims, agent/brokers partners and prospective accounts. In addition to promoting loss cost containment initiatives provided by The Hartford through detailed analysis of claim results.
  • Acts as liaison between underwriting and all service partners, to ensure a cohesive and coordinated team approach on all new business opportunities.
  • Provides training to local agents and business partners on new claim products and services.


Qualifications:
  • Minimum of 10 years of Property and Casualty experience.
  • Prior sales and leadership experience required
  • Must reside within assigned geographic region, as face to face interactions are required
  • Functional expertise in multiline claims with a minimum of 5 years of functional claim experience in one or more of these product lines: Workers' Compensation, Property, Auto or General Liability (or equivalent experience servicing large or VIP agencies / brokers).
  • Excellent ability to present virtually and in person to senior leaders and internal & external audiences
  • Advanced knowledge of analytical claim data review with demonstrated ability to consult re: loss cost containment initiatives through detailed analysis of claim results
  • Solid leadership acumen with prior leadership experience preferred along with the ability to influence those in which there is no direct authority
  • Strong conflict management skills and ability to navigate ambiguous situations.
  • Superior customer service skills (patience, empathy, active listening, service recovery, high degree of attentiveness & follow through)
  • Ability to travel approximately 25%.


Location:

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our posted Western Division office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$108,000 - $162,000

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

Explore Job Opportunities and Internships

Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

Stay Connected

Join Our Team Search open positions that match your skills and interest at The Hartford. We look for passionate, curious, creative, and solution-driven team players.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at The Hartford Financial Services Group, Inc. Join us at The Hartford—where careers thrive and futures are made.
Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Finance & Insurance
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ
HIG
* Ladders Estimates

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