Claims and Risk Manager

Brown & Brown, Inc.

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree (BA/BS) or equivalent experience.
  • 3+ years in Insurance or Claims & Risk Management; more experienced candidates preferred.
  • Basic knowledge of property & casualty coverage and OSHA regulations.
  • Proficient with Microsoft 365 tools.
  • Excellent written communication and customer service skills.

Responsibilities

  • Develop and maintain client and carrier relationships through various communication methods.
  • Prepare reports and service plans for claims and risk management.
  • Advocate for clients during the claims process; coordinate claim reviews.
  • Facilitate services with internal team members and other providers.
  • Communicate service plan progress to team members.
  • Consult clients to create effective risk management policies.
  • Maintain confidentiality and make independent decisions.
  • Stay updated on legislation and advise clients on compliance.

Benefits

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
  • Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement.
  • Mental Health & Wellness services including Free Mental Health support.
  • Paid Time Off, Holidays, and Preferred Partner Discounts.
Full Job Description

Brown & Brown is seeking aClaims and Risk Managerto join our growing team in Portland, OR!

The Claims and Risk Manager develops and implements comprehensive risk management strategies, advocates for clients throughout the claims process, and collaborates with internal teams and external partners to ensure effective, compliant, and client-focused service delivery.

This is a hybrid role with a schedule of 3 days a week in the office and 2 days working from home, balanced around client meetings and field visits.

How You Will Contribute:

  • Develop and maintain relationships with clients and carriers through phone calls, personal meetings, seminars, newsletters, etc.

  • Prepare professional reports, exposure analysis and claim and risk management service plans.

  • Advocate for the client during the claims process; coordinate claim reviews.

  • Facilitate services with team members and other service providers.

  • Communicate with team members regarding activities and progress on service plans.

  • Consult with clients, team members, and service providers to develop and implement effective risk management policies and programs.

  • Exercise considerable discretion and independent judgment.

  • Maintain current knowledge of legislation and technical updates and advise clients of regulatory changes and compliance issues.

  • Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements.

  • Conduct an appropriate level of confidentiality of information processed.

Licenses and Certifications:

  • Adjusters License and Property & Casualty License (required within 6 months of joining).

  • CPCU, AIC, or ARM designation a plus.

Skills & Experience to be Successful:

  • Bachelor's Degree (BA/BS) or commensurate work experience.

  • 3+ years of experience in Insurance or Claims & Risk Management (candidates with 610 years and CPCU designation will be considered at the higher end of the pay range).

  • Basic knowledge and understanding of property & casualty coverage, current legislation, rules, laws, and OSHA regulations.

  • Experience with Microsoft 365 (Outlook, Word, Excel, Teams).

  • Excellent written communication, customer service and interpersonal skills.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

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