Position Purpose

Under occasional supervision, responsible for maintaining, processing, and resolving claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities. Reviews coverage matters, analysis, and determinations.

Principal Duties & Responsibilities

Responsible for managing RLI Transportation claims.
-Investigate, analyze, and handle new and reassigned Bodily Injury claims for coverage, liability, damages, litigation and reserves.
-Handles risk transfer and arbitration.
-Manage appraisers, investigators, adjusters, attorneys and experts as needed.
-Maintain claim files and ensure claims are properly documented, evaluated, and resolved.
-May work on special projects

Education & Experience

-Bachelor’s degree in business administration, insurance, or a related field.
-5+ years of auto claim handling experience

-5+ years of litigation handling to include mediation and trial observation experience.
-Experience in handling trucking, bus and/or commercial auto claims is required for this position.
-AIC, SCLA or CPCU designation preferred.

Knowledge, Skills, & Competencies

-Proactive in initial investigation, claim handling and resolution.
-Superior communication skills to work effectively with insureds, underwriters and claimants.

-Excellent time management skills.
-Excellent negotiation skills
-Detail-oriented with good organizational skills.
-Self-motivated and task-oriented.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range
$80,897.00 - $115,682.00

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

• Annual bonus plans
• Employee stock ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x base salary for group life and AD&D insurance
• Voluntary life, critical illness, & accident insurance for purchase
• Short-term and long-term disability benefits

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Training & certification opportunities
• Tuition reimbursement
• Education bonuses