American International Group

Claim Analyst IV, Lexington Architects & Engineers

American International Group$85K — $104K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in handling third-party claims, litigation, or related areas
  • Strong understanding of legal and regulatory frameworks regarding professional liability and construction claims
  • Bachelor’s degree or equivalent required, with preference for multi-state adjuster licenses or JD
  • Proficient in negotiation, mediation, and arbitration on complex claims
  • Ability to accurately interpret policy language for effective claims handling
  • Experience in implementing recommendations from claims audits
  • Demonstrated effectiveness in influencing claims strategy among stakeholders

Responsibilities

  • Manage a caseload of pending and incoming architects & engineers professional liability claims
  • Determine coverage and evaluate liability for claims
  • Assess damages and establish appropriate reserves for claims
  • Communicate regularly with insureds, brokers, and legal counsel
  • Collaborate with underwriting and senior claims management to evaluate claims exposure
  • Support continuous improvement in Claims through quality assurance and audits
  • Promote a customer-focused approach in claims resolution

Benefits

  • Comprehensive range of competitive benefits
  • Eligibility for performance-based bonuses
  • Supportive in-office work environment for collaboration
  • Opportunities for continuous professional development
  • Access to a culture that values teamwork and client engagement
Full Job Description

Join us as a Claims Analyst IV, A&E to take on key responsibilities within a world-class claims function.

Make your mark in Claims

The Claims Analyst IV, A&E position is responsible for handling a caseload of pending and incoming architects & engineers professional liability claims. The analyst will determine coverage, evaluate liability, assess damages, establish appropriate reserves and handle all aspects of claims tendered on architects & engineers professional liability policies. The analyst will communicate extensively with insureds, brokers, and counsel to resolve matters and provide appropriate information and updates to all stakeholders. The analyst will also collaborate with underwriters and senior claims management as necessary to support the business.

How you will create an impact

  • Focused on Architects and Engineers, Lawyers, Accountants, and Real Estate, you will be responsible for a portfolio of claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution.

  • Your goal will be timely, accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of 9Treating Customers Fairly9 in claims handling.

  • You will communicate regularly with internal and external stakeholders in your role as a Professional Liability claims expert and thought leader.

  • As a valued member of the team, you will work closely with our underwriting partners to provide feedback on claim exposures and trends to inform decisions on the portfolio.

  • You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

What you9ll need to succeed

  • Experience handling third-party claims, litigation or other related experience.

  • Knowledge of legal / regulatory and litigation / procedural requirements for professional liability and/or construction claims.

  • Bachelor9s Degree or equivalent required. Multi-state adjuster licenses and/or JD preferred.

  • Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.

  • Policy language skills enabling accurate and consistent policy wording interpretation.

  • A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.

  • The ability to influence claims and non-claims stakeholders by effectively directing claims strategy.

Ready to take your career to the next level? We would love to hear from you.

For positions based in Massachusetts, the base salary range is $85,000-$104,000. For positions based in New York, the base salary range is $70,000-$95,000. For positions based in New Jersey, the base salary range is $76,000-103,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we9re proud to offer a range of competitive benefits, a summary of which can be viewed here:2026 Benefits Overview.

#claims #claimsmanagement #arbitration #litigation #negotiation #complexclaims #financiallines #investigations

#LI-NH1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Functional Area:

CL - Claims

AIG Claims, Inc.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ

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