Bentley Systems

Civil Resident Consultant

Bentley Systems • $80K — $120K *
US-Anywhere
+ 2 other locationsRemote
Technical Services
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Architecture, or related field, or relevant experience
  • 5+ years experience with OpenRoads/InRoads and MicroStation
  • Strong knowledge of transportation workflows
  • ProjectWise experience preferred
  • Strong troubleshooting and communication skills
  • Ability to work independently
  • Passion for training and user adoption

Responsibilities

  • Provide training, configuration, installation, operation, troubleshooting, maintenance, and support for Bentley engineering applications and CADD software
  • Support transitions and upgrades between versions of Bentley Civil applications
  • Act as a liaison between NYSDOT software users and Bentley's Technical Support Group
  • Deliver technical assistance for Bentley products including OpenBridge Designer, OpenRoads Designer, MicroStation, ProjectWise, Infrastructure Cloud, and SYNCHRO
  • Collaborate with user technical staff and Bentley Design Engineering teams to gather requirements
  • Scope, develop, and validate workflow-based training programs
  • Create and maintain learning materials

Benefits

  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
Full Job Description
Civil Resident Consultant

Location: Hybrid - based at a New York State Department of Transportation (NYSDOT) regional office, New York, USA

Position Summary:

Are you ready to start a new journey with a team of energized professionals advancing and connecting the world's infrastructure? Bentley Systems is looking for a Civil Resident Consultant to join our Americas Success Services team. In this role, you will work closely with Bentley on-site consultants and the NYSDOT engineering team to support civil users, drive adoption of Bentley applications, and enable digital delivery initiatives across the state. Success in this position means delivering high-quality technical support, training, and configuration while acting as a trusted advisor to both users and stakeholders.

Responsibilities:
  • Provide training, configuration, installation, operation, troubleshooting, maintenance, and support for Bentley engineering applications and CADD software
  • Support transitions and upgrades between versions of Bentley Civil applications
  • Act as a liaison between NYSDOT software users and Bentley's Technical Support Group (TSG)
  • Deliver technical assistance for Bentley products including OpenBridge Designer (OBD), OpenRoads Designer (ORD), MicroStation, ProjectWise, Infrastructure Cloud, and SYNCHRO
  • Collaborate with user technical staff and Bentley Design Engineering teams to gather requirements
  • Scope, develop, and validate workflow-based training programs
  • Create and maintain learning materials
  • Develop, coordinate, and deliver training plans
  • Configure applications to align with standards and workflows
  • Full-time role (40 hours/week), hybrid
  • Use Microsoft Teams and in-person communication
  • Occasional travel required
  • Requires sitting or standing at will while working on a computer

Qualifications:
  • Bachelor's degree in Engineering, Architecture, or related field, or relevant experience
  • 5+ years experience with OpenRoads/InRoads and MicroStation
  • Strong knowledge of transportation workflows
  • ProjectWise experience preferred
  • Strong troubleshooting and communication skills
  • Ability to work independently
  • Passion for training and user adoption


What We Offer:

  • A great Team and culture - please see our colleague video.

  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.

  • An attractive salary and benefits package.

  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.


About Bentley Systems

Bentley Systems, Incorporated is an American-based software development company that develops, manufactures, licenses, sells and supports computer software and services for the design, construction, and operation of infrastructure. The company's software serves the building, plant, civil, and geospatial markets in the areas of architecture, engineering, construction (AEC) and operations. Their software products are used to design, engineer, build, and operate large constructed assets such as roadways, railways, bridges, buildings, industrial and power plants and utility networks. The company's software products are used by professionals such as engineers, architects, geospatial professionals, constructors, and owner-operators. Bentley Systems employs more than 4,000 people, generates annual revenues of more than $700 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2014.
Learn more about Bentley Systems
Size
4,000 employees
Market Cap
$10.5 billion
Industry
Manufacturing & Automotive
Net Income
$126.5 million
Founded
1984
5 Year Trend
+36.6%
Revenue
$801.5 million
NASDAQ
BSY
* Ladders Estimates

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