NBCUniversal Media, LLC

CityWalk Assistant General Manager, Food Opertaions

NBCUniversal Media, LLC$80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Hospitality Management, or related field; or equivalent experience.
  • 5+ years of management experience in high-volume restaurant settings.
  • Proficient in MS Excel, Word, PowerPoint, and POS systems.
  • Flexibility to work rotating schedules including weekends and holidays.
  • Strong P&L management skills with budgeting and cost control experience.

Responsibilities

  • Drive operational profit and sales targets.
  • Optimize food, beverage, and labor costs.
  • Ensure compliance with food safety and labor laws.
  • Lead training and development of restaurant leaders in partnership with HR.
  • Analyze performance trends to address issues promptly.
  • Maintain high team member and guest engagement levels.
  • Communicate performance results to the General Manager with improvement suggestions.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid leave.
  • Tuition reimbursement.
  • A variety of discounts and perks.
Full Job Description
The Assistant General Manager will be responsible for directing, managing and successfully opening and operating a high volume branded concept on CityWalk. The Assistant General Manager will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation. • Drive operating profit goals and sales. • Optimize profits by controlling food, beverage and labor costs. • Consistently achieve operational excellence. • Develop and retain exceptional talent. • Ensure compliance with all local, state and federal laws regarding food quality, safety, labor and employment. • Partner with Human Resources to train and develop restaurant leaders at every level. • Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor. • Communicate restaurant results to General Manger with recommendations for improvement. • Ensure high Team Member and Guest Engagement. • Promote company's mission and values. • Ensure company policy and brand standards are followed. • Optimize profits by controlling food, beverage and labor costs. • Prepare and present hourly team member reviews. • Complete all tasks assigned by General Manager on time. Responsibilities Include: • Lead and support management team in training and coaching their staff for "Best in Class" service standards. • Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability. • Exceed annual operating profit targets. Qualifications Basic Requirements: • Bachelor's degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience. • Minimum of 5 years of management experience in high for quality chain or independent restaurant group. • Thorough knowledge of MS Excel, Word, PowerPoint and POS systems. • Ability to work rotating schedules, holidays, weekends and nights. Desired Characteristics: • Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff. • Excellent management skills in leading a diverse team and working under tight and fast track deadlines. • Strong P&L experience, command of budgeting and costs controls. • Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills. • Ability to effectively communicate across all lines of business, and with all levels of management. • Strong organizational, planning, delegation, mentoring and coaching skills. • A strong passion for delivering the highest quality of guest service. Additional Requirements: • Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000-95,000 (SIC Eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

About NBCUniversal Media, LLC

NBCUniversal Media, LLC is a media and entertainment company that operates a variety of businesses, including television networks, film studios, and theme parks. The company was founded in 2004 and is headquartered in New York, New York. NBCUniversal's television networks include NBC, Telemundo, and USA Network, among others. The company's film studios produce and distribute movies under the Universal Pictures brand. NBCUniversal also operates theme parks in the United States and Japan. The company is committed to producing high-quality content and delivering it to audiences around the world.
Learn more about NBCUniversal Media, LLC
Size
35,000 employees
Industry
Founded
1994

Similar Jobs

More Jobs at NBCUniversal Media, LLC

More Food & Beverages Jobs

Find similar CityWalk Assistant General Manager, Food Opertaions jobs: