Citigroup, Inc

Citi Security and Investigative Services (CSIS) Senior Investigator- AVP

Citigroup, Inc • $87K — $131K *
New Castle, DE 19720In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Experience in conducting investigative interviews
  • Background in banking investigations, specifically on wire transfer fraud
  • Knowledge of forensic and eDiscovery processes
  • Report writing expertise for presenting cohesive case findings
  • Ability to operate under strict chain of custody for data integrity
  • Exceptional candidates without degrees may be considered based on skillset

Responsibilities

  • Investigate wire fraud and business email compromise cases
  • Initiate wire recall notifications and prepare documentation
  • Manage and resolve investigative cases using technology
  • Deliver timely results for investigations
  • Formulate precise case conclusions to minimize losses and protect clients
  • Gather and analyze facts relevant to investigations
  • Collaborate with law enforcement and outside entities on loss recovery

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement savings plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
Job Description:
  • Investigate wire fraud matters and business email compromises (BEC's)
  • Initiate wire recall notifications with peer financial institutions and prepare associated documentation such as Letters of Indemnification (LOI's)
  • Manage and work investigative cases referred from internal and external sources utilizing technology and tools
  • Provide timely investigative results
  • Provide quick, accurate and formulated case decisions and/or conclusions that will reduce losses, protect our customers and safeguard the integrity of our products and reputation
  • Gather, research and analyze facts relevant to an investigative case and draw conclusions on said facts
  • Ensure proper adherence to investigative standards, case aging protocols and report writing
  • Interact with law enforcement and other outside entities regarding loss recovery to include court ordered restitution
  • Brief others on an ongoing investigations/investigative projects
  • Familiarity with cryptocurrency or digital currency platforms and the fraud risks associated with digital asset transactions.
  • Demonstrated experience conducting banking investigations, with specific expertise in wire transfer fraud schemes and financial crime methodologies.
  • Familiarity with AI tools and a willingness to actively integrate them into day-to-day investigative workflows to improve efficiency and case outcomes.


Qualifications:

Education and Experience Required
  • Bachelor's degree (US only)
  • Ability to conduct investigative interviews and recording techniques that tie the facts and evidence together
  • Experience investigating case(s) that have impact to the firm
  • Understanding of forensic and eDiscovery processes and procedures to include the collection, examination, and analysis of data while preserving integrity and maintaining a strict chain of custody
  • Experience representing/testifying in criminal and civil court matters
  • Demonstrated report writing that would present the case and evidences gathered in a cohesive and comprehensive manner
  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


Education and Experience Preferred
  • Graduate degree (US only)
  • 5-7 years of relevant experience
  • Knowledge of financial products, frauds and trends
  • Previous US Intelligence, military, law enforcement, law firm or government service background
  • Experience working in an in-house investigations team
  • Professional certifications (CPA, CAMS, CFE and CFF)
  • 2nd Language skills
  • Proficiency in Microsoft Office products - Word, Excel, Outlook, PowerPoint, & SharePoint for compiling written reports and spreadsheets on an investigation
  • Experience representing/testifying in criminal and civil court matters


Knowledge and Skills Required
  • Excellent communication needed for marketing case work and obtaining cooperation of other parties
  • Good report writing skills to accurately articulate the circumstances and events of the investigation
  • Good analytical skills needed to assess evidence, identify relationships and develop leads in an investigation
  • An ability to multi-task, demonstrated attention to detail with ability to manage caseload and produce accurate, concise analytical reports
  • Solid judgment and decision making skills
  • Ability to present data, information or findings


Knowledge and Skills Preferred
  • Expresses ideas or facts in a clear, concise and open manner
  • Actively listens and proactively shares knowledge
  • Handles conflict effectively, by overcoming differences of opinion and finding common ground
  • Evaluates data and courses of action to reach logical, pragmatic decisions
  • Takes an unbiased, rational approach with calculated risks
  • Applies innovation and creativity to problem-solving
  • Open to change and flexible in a fast paced environment
  • Performance is consistent, even under pressure
  • Always pursues continuous improvements
  • Effectively adapts own approach to suit changing circumstances or requirements.
  • Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first
  • Develops and implements sustainable strategies on how to perform their role, with an eye on improvement based on changes needed or refinement of approach
  • 2nd language skills


Other Requirements
  • Flexibility to work on call off hours/weekends during critical project phases, if necessary.


Job Family Group:
Corporate Services

Job Family:
Investigations

Time Type:
Full time

Primary Location:
New Castle Delaware United States

Primary Location Full Time Salary Range:
$87,360.00 - $131,040.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 28, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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