JP Morgan Chase & Co.

CIB Operations Automation Lead

JP Morgan Chase & Co.$100K — $130K *
Plano, TX 75025In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in intelligent automation and business analysis or equivalent roles.
  • Bachelor’s degree required; Master’s degree preferred.
  • Strong analytical skills with the ability to gather complex data and derive insights.
  • Proficient in business and technical skills, with structured problem-solving abilities.
  • Advanced knowledge of intelligent automation applications and programming languages.
  • Experience with automation tools like Alteryx, Signavio, and UiPath; Alteryx certification is preferred.
  • Proficiency in SQL and Python programming, with experience in AI models preferred.

Responsibilities

  • Lead the entire process of automation from requirements to deployment and improvement.
  • Define the operational automation strategy in collaboration with key stakeholders.
  • Design and implement intelligent automation solutions to streamline processes.
  • Coach and mentor team members on automation tools and training development.
  • Report on OKRs and KPIs to stakeholders to demonstrate automation benefits.

Benefits

  • Comprehensive workflow automation training and mentorship opportunities.
  • Collaborative work environment with both operational and technological stakeholders.
  • Exposure to advanced intelligent automation technologies and applications.
  • Opportunity to shape the operational efficiency vision within the organization.
  • Access to continuous improvement initiatives and performance monitoring tools.
Full Job Description
JOB DESCRIPTION

Shape the future of operational efficiency—and your career—by spearheading our intelligent automation initiatives. Coach and mentor team members, collaborate with stakeholders, design and deliver workflow automation training, and streamline the firm’s processes.

As an Operations Automation Lead, you will lead advanced intelligent automation and business analysis efforts to gather requirements from Operational functions and translate them into process improvements and scalable automation solutions. You will gather information, execute against the automation and digitization strategy, and implement automations that deliver measurable outcomes supporting the Operations function.

Job responsibilities
  • Lead end-to-end process automation engagements, including requirements gathering, solution architecture, development, testing, deployment, and continuous improvement, while adhering to the firm’s standards, controls, and intelligent automation governance.
  • Define and manage the operational automation strategy in partnership with key stakeholders, and collaborate with Technology to establish the infrastructure required to support the capability.
  • Design and manage intelligent automation solutions that create capacity, reduce risk, and streamline operational processes.
  • Coach and mentor less-experienced team members on automation tools, and develop and deliver workflow automation training courses and curriculum as needed.
  • Manage and report Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), and other metrics with stakeholders to define, track, and demonstrate automation benefits.
Required qualifications, capabilities, and skills
  • Bring 7+ years of experience delivering intelligent automation and business analysis (or equivalent experience).
  • Hold a Bachelor’s degree.
  • Demonstrate the ability to gather and analyze complex data and develop accurate conclusions, with strong business understanding and awareness of risk implications.
  • Apply strong business and technical expertise and structured problem-solving methodologies to analyze complex operating models, anticipate issues, and use appropriate technology to mitigate risk.
  • Leverage advanced knowledge of one or more intelligent automation applications and programming languages.
  • Coach and direct less-experienced team members on automation tools.
  • Create Tableau dashboards that highlight key metrics and insights to support strategic planning and performance monitoring.
  • Use automation tools such as Alteryx, Signavio, and UiPath; Alteryx certification is preferred.
  • Program proficiently in SQL and Python; experience with AI models is preferred.
Preferred qualifications, capabilities, and skills
  • Hold a Bachelor’s or Master’s degree.
  • Exhibit advanced skills across business analysis, solution design, development, testing, and deployment.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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