Child Welfare Services Supervisor

California Correctional Health Care Services

$81K — $98K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in social work, behavioral science or social science.
  • Three years of complex caseload management experience in child welfare services.
  • Knowledge of child abuse dynamics and community resources.
  • Understanding of treatment plan development and implementation.
  • Possession of, or ability to obtain, a valid California driver's license.

Responsibilities

  • Plan, assign, and supervise the work of a unit of Social Service Workers.
  • Coordinate assignments and provide coaching to unit members.
  • Monitor workload and performance of staff.
  • Ensure new employees receive mentoring and training.
  • Manage particularly difficult or complex cases.

Benefits

  • Choice of PPO and HMO medical plans with dental and vision coverage.
  • Defined benefit retirement plan with disability and death benefits.
  • Paid holiday leave and generous vacation accrual based on service.
  • Unlimited sick leave accumulation with family sick leave provisions.
  • Eligibility for student loan forgiveness under the College Cost Reduction Access Act (CCRAA).
Full Job Description
Salary : $81,229.80 - $98,997.70 Annually
Location : Multiple locations in Tulare County, CA
Job Type: Full-Time
Job Number: 27-080100
Department: Health and Human Services Agency
Opening Date: 08/14/2026
Closing Date: 8/23/2026 11:59 PM Pacific

This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.
Current vacancy is with the Health and Human Services Agency located in Visalia. The anticipated life of the list is six months.
Work Schedule: Monday - Friday; 8:00am - 5:00pm
Typical Duties
DUTY SAMPLE

  • Plan, assign and supervise the work of a unit of Social Service Workers involved in providing child welfare services
  • Serve as a leader in a unit of Social Service Workers by coordinating assignments, coaching, conferencing and providing instruction to unit members.
  • Monitor workload and performance of unit members.
  • Insure new employees receive mentoring and training.
  • Carry exceptionally difficult or complex cases.


For a full list of duties for this position, please click here.

Minimum Qualifications
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.
Education:
  • Bachelor's degree in social work, behavioral science or social science.

Experience:
  • Three years of complex caseload management experience involving multiple programs within child welfare services.

Knowledge of:
  • Dynamics of child abuse and neglect.
  • Interviewing and counseling methods and techniques.
  • Community resources available to assist clients.
  • Terminology and vocabulary relevant to social work and social service programs.
  • Caseload management methods and techniques.
  • Components of treatment plans and their development and implementation.
  • Techniques for diagnosing family situations and problems sufficient to develop, implement, and monitor treatment plans.
  • Appropriate writing skills for both writing and monitoring client records, court reports and other documents.
  • Team building techniques.
  • Principles and practices of supervision, evaluation and training.
  • Basic math including addition, subtraction, multiplication, and division.

Skill/Ability to:
  • Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
  • Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
  • Articulate complex situations and supply objective information and recommendations based on written materials.
  • Analyze information in an objective manner in order to make appropriate treatment recommendations and evaluate the need for services.
  • Plan, assign and supervise the work of others.
  • Provide leadership, coordinate assignments, coach, conference and providing instruction to unit members.
  • Manage a caseload.
  • Develop, implement, and monitor treatment plans.
  • Investigate and make recommendations concerning family situations involving neglect or child abuse.

License or Certificate: Possession of, or ability to obtain, an appropriate, valid California driver's license.
DESIRABLE EMPLOYMENT STANDARDS

Education: Possession of a master's degree in social work.

Experience: Two (2) years of increasingly responsible experience at a level equivalent to that of a Lead Social Services Worker III-CWS in Tulare County.
EMERGENCY RESPONSE UNIT: Employees in the classifications of CWS Social Service Worker III, Lead CWS Social Services Worker, and CWS Supervisors permanently assigned to work in the CWS Emergency Response unit will receive an additional pay of 10% for all hours worked and for paid leave hours. For more information, visit:
Additional Information
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Conditions of Employment:

  • Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions.
  • An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions.
  • Some job classes may also require a physical exam.


College Cost Reduction Access Act: This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit:

Bargaining Unit 7

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Retirement:
The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:

2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

FLSA exempt employees accrue an additional 5 days of vacation per year.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.

Career Incentive Pay
Employees who have completed five (5) or more Years of Service with Tulare County and meet the eligibility criteria described in Administrative Regulation - 52, earn additional pay according to the schedule below.
Years of Service

% Increase

Total

5

3%

3%

10

2%

5%

15

3%

8%

20

2%

10%
Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance:
Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.
To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at

01

The supplemental application form is an EXAMINATION. The supplemental application form will be used to select the most highly qualified candidates who will then advance to the next step in the selection process. All candidates are required to complete the questions at the end of the application. The supplemental application questions will be used to select the most highly qualified candidates who will then advance to the next step in the selection process. The questions that follow will be used to evaluate the extent to which a candidate has demonstrated and applied the knowledge, skills and abilities critical to successful performance for this position. You must respond to all required questions to be considered for this position. SPECIAL NOTE: All applications and supplemental questionnaires (if applicable) will be reviewed for minimum qualifications and must be fully completed to be considered. Resumes do not replace the information required. Applications or supplemental questionnaires that state refer to resume, lack clear employment information, or do not provide sufficient detail to evaluate minimum qualifications, will not be considered. Missing information cannot be assumed.Please tell us about a time when you had to provide immediate constructive feedback to a peer, coworker, team member, direct report. How did you handle it and what was the outcome?
02

Describe an employee that was not very motivated that you turned around. What did you do and what was the outcome.
03

Describe your experience in planning, assigning, and reviewing the work of others, and your experience in coaching and providing instruction to staff. in your response please describe how you maintain workflow and establish priorities.
04

The following question measures desirable employment standards. It is not required that you answer non-required questions but those who do may be considered more qualified and may be given first consideration. Please describe your supervisory and/or lead worker experience. Include in your response the number and level of employees supervised, the nature of the work involved, and the specific functions you performed, e.g. assigned work, trained or coached employees, evaluated performance, disciplined employees.
Required Question

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