Verndale

Chief People Officer (CPO)

Verndale • $250K — $350K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in human resources, business, or related field; Master's degree preferred.
  • 15+ years of progressive HR leadership experience with executive-level impact.
  • Recognized senior-level HR certification such as SHRM-SCP, SPHR, or GPHR.
  • Ability to design and implement people strategies with measurable impact using data and metrics.
  • Success in building and scaling HR infrastructure in multi-office or private equity-backed environments.
  • 7+ years of experience in professional services or consulting organizations.
  • Strategic thinker with strong business acumen and analytical capability.

Responsibilities

  • Develop and execute a comprehensive people strategy aligned with company objectives.
  • Advise CEO and executive team on organizational design and leadership effectiveness.
  • Scale a best-in-class HR function combining strategic leadership with operational excellence.
  • Partner with leaders to ensure HR initiatives reinforce a performance-driven culture.
  • Redesign performance management to enhance accountability and transparency.
  • Lead partner and leadership development programs for capability and succession readiness.
  • Provide executive coaching and developmental feedback to senior professionals.
  • Implement a firmwide learning and development framework to enhance skills.
  • Oversee talent acquisition and onboarding across geographies for quality and alignment.
  • Manage total rewards strategy to ensure competitiveness and equity.

Benefits

  • Comprehensive coverage for medical, dental, life, and disability insurance.
  • RRSP savings plan available for salaried full-time employees.
  • Ample company paid holidays and personal time off for work-life balance.
  • Possibility of remote work options to enhance employee satisfaction.
  • Fun, diverse, and respectful company environment.
Full Job Description
About the role

Reporting directly to the Chief Executive Officer, the Chief People Officer (CPO) will be a key member of the executive leadership team and a trusted advisor to senior management. This leader will drive the professionalization and evolution of the firm's people function-building scalable systems, policies, and programs that strengthen leadership capability, enhance performance, and sustain a high-performing culture across the U.S., Canada, and LATAM.

The CPO will lead initiatives across all critical areas of the people strategy, including partner development and coaching, performance management, compensation and benefits, learning and development, culture and engagement, organizational design and capacity planning, and HR operations and compliance. This role will be instrumental in shaping a cohesive, growth-oriented organization that aligns talent, culture, and structure with the firm's strategic goals.

Responsibilities

  • Develop and execute a comprehensive people strategy aligned with the company's growth and cultural objectives.
  • Advise the CEO and executive leadership team on organizational design, leadership effectiveness, and workforce strategy.
  • Scale a best-in-class HR function that combines strategic leadership with operational excellence.
  • Partner with business leaders to ensure HR initiatives reinforce a performance-driven culture.
  • Redesign performance management to promote accountability, transparency, and continuous development.
  • Lead a structured partner and leadership development program to strengthen capability and succession readiness.
  • Provide executive coaching and developmental feedback to senior professionals.
  • Implement a firmwide learning and development framework to enhance consulting and leadership skills.
  • Lead talent acquisition and onboarding across multiple geographies, ensuring consistent quality and cultural alignment.
  • Partner with practice leaders to forecast workforce needs and manage capacity planning.
  • Build strong partnerships with internal recruiting team and external firms to attract and retain top-tier talent.
  • Oversee total rewards strategy, ensuring competitiveness, equity, and alignment with business objectives.
  • Manage payroll, benefits, and compliance across multiple jurisdictions.
  • Establish scalable HR systems, policies, and controls that support growth and operational consistency.
  • Lead HR due diligence and integration efforts for potential acquisitions.
  • Define, communicate, and embed company values and desired behaviors to promote collaboration, excellence, and accountability.
  • Design and lead initiatives that strengthen engagement, inclusion, and retention.
  • Balance empathy and discipline in managing the dynamics of a high-achieving environment.

Qualifications

  • Bachelor's degree in human resources, Business, or a related field; Master's degree preferred.
  • 15+ years of progressive HR leadership experience with proven executive-level impact.
  • Possesses a recognized senior-level HR certification such as SHRM-SCP, SPHR, or GPHR (or equivalent).
  • Demonstrated ability to design and implement people strategies that deliver measurable impact, using data and metrics to prove ROI and organizational value.
  • Proven success building and scaling HR infrastructure in multi-office, growth-stage, or private equity-backed environments.
  • 7+ years' experience within professional services or consulting organizations.
  • Strategic thinker with strong business acumen, analytical capability, and sound judgment.
  • Skilled at coaching and influencing senior leaders, fostering collaboration, and navigating ambiguity and change.

Compensation & Benefits

In accordance with applicable law, the salary range provided is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package.

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and an RRSP savings plan are offered to all salaried, full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

The pay range for this role is:

250,000 - 350,000 USD per year (Headquarters)

About Verndale

Verndale is a customer experience agency, purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From front-end design and back-end technology to marketing strategy and campaign execution, Verndale creates seamless digital experiences that drive business outcomes. With an all-star team made up of pure technologists and digital agency veterans, Verndale understands the operational, organizational and technological demands posed on businesses today. The agency is headquartered in Boston with offices in Atlanta, Los Angeles, Minneapolis, and Quito, Ecuador.
Learn more about Verndale
Size
200 employees
Industry
Founded
1998

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