Chief Operating Officer
Position Summary
As a result of an upcoming retirement, North Star Community Credit Union is seeking a talented and strategic leader to join its team as the Chief Operating Officer (COO). Reporting directly to and partnering closely with the CEO, the COO provides executive leadership and oversight for the branch network, call center, back-office operations, consumer deposits and loan originations, marketing, and training and talent development. This individual will play a key role in strategic planning, organizational growth initiatives, and board reporting, while helping ensure operational strategies align with the Credit Union's long-term goals and commitment to exceptional member service. The COO will foster collaboration across the organization and support innovation and process improvement. A bachelor's degree and 10+ years of progressive credit union leadership experience are required; advanced degrees and industry certifications are preferred.
Community Profile
Maddock, North Dakota, is ideally located within driving distance of Minot, Grand Forks, Fargo, and Bismarck, offering convenient access to the amenities of larger cities while maintaining the charm of a close-knit rural community. As the headquarters location, Maddock provides a welcoming atmosphere, affordable cost of living, and an excellent quality of life for individuals and families alike. The surrounding area is rooted in agriculture and is home to a strong farming community, contributing to the region's hardworking culture and sense of community pride. Residents also enjoy scenic outdoor spaces and a variety of recreational opportunities, including hunting, fishing, and snowmobiling during the winter months. For those raising a family or planning to start one, Maddock is home to a strong, supportive school system that plays an important role in the community. The area is known for its commitment to education, small class sizes, and opportunities for students to be actively involved both academically and through extracurricular activities. Candidates may also choose to live in nearby Minot, North Dakota, which offers additional shopping, dining, healthcare, and entertainment options. Together, the communities offer a balance of small-town living, regional amenities, and year-round outdoor recreation. Home to Minot State University and a regional airport, the city provides convenient amenities while still maintaining the approachable feel and outdoor lifestyle North Dakota is known for. Together, Maddock and Minot offer flexibility for candidates seeking either small-town living or a slightly larger regional community.
Compensation
A comprehensive compensation package will be offered to the selected candidate.
Apply: North Star Community Credit Union | Chief Operating Officer
