City Of New York

Chief Operations Officer/Deputy Commissioner of Ferries

City Of New York$160K — $200K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate or higher degree in operations management, marine transportation, or related field from an accredited college.
  • Substantial relevant work experience in the maritime industry may substitute for degree qualifications.
  • Proven leadership experience in managing large teams and complex operations.
  • Strong understanding of maritime safety regulations and operational best practices.
  • Experience with budget management and capital planning in a public sector environment.

Responsibilities

  • Lead the safe and efficient operation and maintenance of Staten Island Ferry vessels and terminals.
  • Manage a workforce of over 600 employees, ensuring effective training and compliance with regulations.
  • Oversee the implementation of the Safety Management System in alignment with the ISM Code.
  • Respond to operational issues and emergencies 24/7.
  • Develop and execute new technology initiatives for vessel replacement and operational enhancements.
  • Engage with local, state, and federal organizations to represent agency interests and regulations.
  • Coordinate customer service and relations to improve the overall ferry operation experience.

Benefits

  • Comprehensive health and wellness plans.
  • Retirement savings options including pension and deferred compensation plans.
  • Generous paid time off and holiday observances.
  • Professional development and training opportunities.
  • Employee assistance programs for mental health and counseling support.
Full Job Description
Serves as the Chief Operations Officer of the Staten Island Ferry and Deputy Commissioner of the Ferry Division for the New York City Department of Transportation. Provides executive leadership and direction for the safe and efficient operation and maintenance of the vessels, terminals and facilities of the Staten Island Ferry, including management of over 600 employees, including 450 mariners, and an annual expense budget $63 million (PS), $44 million (OTPS) and 10 Year Capital Plan of approximately $450 million. In collaboration with the Commissioner and First Deputy Commissioner, serves as a member of top management providing commitment, leadership, and the highest levels of management to the Staten Island Ferry's Safety Management System (SMS), in accordance with International Safety Management (ISM) Code requirements. Regulates private ferry operations within the City of New York. EXAMPLES OF TYPICAL TASKS: Responsible to serve as the highest level of authority with the SMS in matters relating to administration, engineering, operations and safety. Be available and respond 24/7 to issues and emergencies. Establish and coordinate the effective implementation of a Safety & Environmental Protection Policy. Oversee activities of senior management of functional areas, including customer relations and customer service. Ensure the entire Staten Island Ferry system is operated safely and effectively in accordance with principles of good seamanship and all applicable laws and regulations, including U.S. Coast Guard regulations. Responsible for ensuring that all Staten Island Ferry personnel are properly trained and fully familiar with all applicable regulations, including NYCDOT policies and regulations. Plan and execute new technology for the ferry including replacement vessels. Represent the agency to and interacts with other local, state and federal government agencies, elected officials, private ferry operators, city unions and other stakeholders. Performs related managerial duties. The Staten Island Ferry is a critical link in the City's transportation infrastructure and carries over 17 million passengers annually between the St. George Terminal in Staten Island and the Whitehall Terminal in Lower Manhattan, operating 365 days per year around the clock. The Ferry Division exemplifies DOT's mission in providing for the safe, efficient, equitable and environmentally responsible movement of people and goods in the City of New York. DEPUTY COMMISSIONER (TRANSPORT - 95903 Qualifications 1. Baccalaureate or higher degree in operations management, business management, marine transportation, nautical science, marine engineering, or related discipline from an accredited college. Maritime industry relevant work experience may be substituted for degree.

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