Workstream

Chief Operating Officer

Workstream$200K — $250K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of executive leadership experience in business operations or corporate strategy within high-growth technology companies.
  • Proven track record of scaling a B2B SaaS or technology company through critical growth inflection points.
  • Experience managing complex organizations spanning commercial, operational, and corporate functions.
  • Exceptional understanding of SaaS metrics, corporate governance, and capital allocation.
  • Strong stakeholder management skills with the ability to influence diverse global teams.
  • Agile execution mindset paired with long-term strategic patience.
  • Ability to thrive in evolving startup environments by bringing order to chaos.

Responsibilities

  • Serve as strategic partner to the CEO and executive team, designing the company's operating cadence.
  • Drive cross-functional alignment across Product, Engineering, GTM, Finance, and People to enhance business growth.
  • Build company-wide operating models, including goal setting and infrastructure for global expansion.
  • Identify and design organizational structures to improve decision-making speed and efficiency.
  • Collaborate on corporate budgeting and resource optimization with the CEO and Finance leadership.
  • Assist the CEO in preparing for board meetings and managing investor relations.
  • Mentor and inspire a world-class operational team while fostering a culture of accountability.

Benefits

  • Mission-driven company empowering deskless workers and local businesses.
  • Early employee opportunity at a Series B startup with over $120M in funding.
  • Direct collaboration with the founding team and industry veterans to enhance career growth.
  • Comprehensive health coverage with significant premium contributions by the company.
  • 401(k) plan for retirement savings.
  • Pre-tax commuter benefits for commuting support.
  • Flexible PTO and a learning and development stipend to support continuous improvement.
Full Job Description


Grow With Us

We are looking for a world-class Chief Operating Officer (COO) to serve as the primary strategic and operational partner to our CEO, helping scale Workstream from a high-growth Series B company into a category-defining global enterprise.

In this role, you will oversee and unify the company's core business operations-bridging the gap between strategy, product, go-to-market (GTM), and corporate functions. You will ensure Workstream scales efficiently while maintaining speed, quality, and a high-performance culture.

This is a high-impact executive leadership role for an exceptional operator who thrives on complexity, drives organizational accountability, and translates visionary goals into repeatable, company-wide business performance. You will work closely with the CEO, Executive Team, Board of Directors, and investors to align global strategy with flawless execution.

The ideal candidate is a visionary builder and a disciplined executioner-equally comfortable setting corporate direction, driving executive alignment, and stepping into day-to-day operations to clear roadblocks.

Why This Role Is Different

This is not a traditional, back-office administrative role. At Workstream, the COO will act as the company's chief execution architect-owning the organizational design, cross-functional synergy, and governance needed to transform high-level strategy into market-defining execution.

As a vital force multiplier for the CEO, you will focus on scaling not just our market footprint, but the executive leadership team and organizational machine behind it.

The ideal candidate is an elite enterprise operator who combines high-velocity startup agility with world-class operational discipline-a leader who can build resilient systems, accelerate corporate growth, and help shape Workstream as the definitive platform powering the global hourly workforce.

Day In The Life
  • Executive Leadership & Partnership: Serve as the primary strategic partner to the CEO and executive team, co-designing the company's operating cadence and ensuring total alignment on corporate priorities.
  • Cross-Functional Orchestration: Drive synergy and alignment across traditionally siloed functions-Product, Engineering, GTM, Finance, and People-to accelerate product-to-market velocity and business growth.
  • Corporate Scale & Governance: Build and scale company-wide operating models, including long-term corporate goal setting (OKRs), business reviews, and the infrastructure required for global expansion.
  • Organizational Efficiency: Identify macro operational bottlenecks and design organizational structures, workflows, and resource allocation models that improve decision-making speed.
  • Strategic & Financial Planning: Partner with the CEO and Finance leadership on the annual operating plan, corporate budgeting, and resource optimization.
  • Board & Investor Relations: Support the CEO in board meeting preparation, investor relations, and high-level corporate reporting.
  • People & Culture Leadership: Mentor, scale, and inspire a world-class operational team while fostering a culture of high ownership, accountability, and psychological safety.
  • Special Initiatives & Ambiguity: Spearhead critical corporate initiatives, market expansions, or ambiguous business challenges, driving them from concept to execution.
Who You Are
  • 12+ years of executive leadership experience across business operations, corporate strategy, or general management within high-growth technology companies.
  • Proven track record scaling a B2B SaaS or technology company through critical growth inflection points (Series B through Series D, IPO, or major scale).
  • True multi-functional oversight: Experience managing complex organizations that span commercial, operational, and corporate functions.
  • Exceptional business & financial acumen with a deep understanding of SaaS metrics, corporate governance, and capital allocation.
  • World-class stakeholder management with the ability to command a room, influence executive peers, and align diverse global teams.
  • High-velocity execution mindset paired with the strategic patience required to build for the long term.
  • Comfort in ambiguity: A history of thriving in fast-paced, evolving startup environments by bringing order to chaos.
Nice To Have
  • Previous COO, President, General Manager (GM), or VP of Operations experience at a high-growth SaaS company.
  • Experience in HR tech, payroll, workforce management, or vertical SaaS.
  • Experience scaling global, distributed teams and managing international corporate entities.
  • M&A, corporate development, or fundraising experience.
What We Offer
  • A mission-driven and value-based company dedicated to empowering deskless workers and local businesses
  • An early employee opportunity at a Series B hyper-growth startup with over $120M in funding
  • Work directly with the founding team and industry veterans to accelerate your career
  • Competitive salary and equity
  • Comprehensive health coverage: medical, dental, and vision. We pay 95% of premiums for employees and 85% for dependents
  • In-office amenities and stocked kitchen
  • 401(k) Plan
  • Pre-tax commuter benefits
  • Learning and development stipend
  • Flexible PTO

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $200,000 to $250,000 base in San Francisco areas. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Know More About Workstream
  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

About Workstream

Workstream is a human resources software company that provides a platform for hiring and managing hourly workers. The platform includes features such as job posting, applicant tracking, onboarding, and scheduling. Workstream's platform is designed to help businesses streamline their hiring and HR processes and reduce time-to-hire. The company was founded in 2017 and is headquartered in San Francisco, California.
Learn more about Workstream
Size
50 employees
Industry
Net Income
-$500,000
Founded
2017
Revenue
$1 million

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